Remote Support Features for a 5-Star Customer Experience
SMS, WhatsApp, or Email
Choose how you invite your guest users. All of this can be configured based on your workspace domain.
No App Download
Blitzz supports all major mobile browsers so your guest users don't have to install an app.
1:1 or Group Calls
Add your team or supervisor to the call to assist or join a silent observer on mute.
Optical Character Recognition
Extract text and numbers from images (eg. VIN, barcode, model number, etc.)
Silent Observer
Allow a trainee or wupervisor to join the same call as a silent observer during remote video sharing.
Bandwidth Optimized Video
Blitzz will automatically adjust your bandwidth utilization based on your internet connection strength.
Live Pointer
Use a live pointer on a live video stream to navigate the end-user.
Markup and Live editing
Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
Industry Leaders Trust Blitzz
If you can open a text,
you can use Blitzz.
Give your customers a support experience they enjoy, with no app download, and quick, easy-to-follow instructions.
Connect to customers
without the wasted
travel costs.
Simple to use remote software allows your reps to reduce handle time and improve the time to resolution.
Supported Devices
PC and Mac
Browser on PC and Mac. No App download required.
Android Phones
Browser and Optional App download available for Android Devices to join or start a video call.
iPhone and iPads
Browser and Optional App download available for iOS Devices to join or start a video call.
Smart Glass
Connect a video session using smart glass of your choice (Realwear, Vuzix, Epson, ODG)