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Remote Visual Assistance for UK Housing, Construction & Field Service

See What's Really Happening. Resolve It Remotely.

See through their camera. Resolve issues with live video, AR annotations, and screen sharing — instantly. Use AI to support your team and the person on site.

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60%
Fewer site visits
95%
Customer connection rate
3x
Faster issue resolution
Blitz Gif Final (1)

Trusted by Industry Leaders Worldwide

How it works

Connect With Customers in Seconds

No app downloads, no complicated setup. Your customers connect instantly through their browser.
1-1
Send Invite

Send a secure link via SMS, email, or WhatsApp directly from your CRM

2-1
Customer Clicks

Customer taps the link and connects instantly — no app store, no downloads

3-1
See & Solve

See through their camera, annotate in real-time, capture photos and notes

4
Auto-Document

Session data syncs automatically to Salesforce, ServiceNow, or Zendesk

Visual Remote Assistance for Coffee Machine

Visual Remote Assistant

  • Saves time: Resolve issues live, from anywhere
  • Reduces costs: Fewer contractor visits, fewer missed appointments
  • Improves efficiency: A better resident and customer experience, every time
See Blitzz Concierge

Visual Remote Inspections

  • Saves time: More inspections completed, without the travel
  • Reduces costs: Fewer site visits for surveyors, assessors and inspectors
  • Thorough Documentation: Every inspection captured, timestamped and audit-ready
See Blitzz Inspect
Water Heater Video Inspection
CoBrowse (3)

Co-browse

  • Hands-On Support: navigate a customer’s screen to guide them
  • Resolve Issues Faster: agents see exactly what the customer sees
  • Boost Conversion & Confidence: higher satisfaction, better retention, and fewer abandoned journeys.
See Blitzz Co-browse
5stars

Built to Replace the Unnecessary Site Visit

If remote video tools have let you down before, it's because they never gave you a proper record, just a call.

Whether you're a housing officer, a surveyor, or part of a support team, Blitzz helps you see what's happening, resolve it remotely, and create the evidence to prove it.

Sectors

Built for Housing, Construction, Insurance and Field Service

Housing & Field Service

Responsive Repairs & Triage

See what a tenant is reporting, assess it live, and get the right contractor booked first time.

Damp & Mould Assessment

Help housing officers assess damp and mould reports remotely and build the evidence trail Awaab’s Law requires.

Contractor Verification

Confirm a repair’s been done properly before sign-off, without a second site visit.

Field Service & Engineer Support

Give engineers live expert backup on site, so more jobs are fixed first time.

Construction, Insurance & Compliance

Quality Inspections & Audits

Make QA remote and give every inspection an audit-ready record.

Construction QA & Defects

Catch and document defects on site as they happen, with a live, photo-backed record for every snag.

Insurance & Claims

Assess claims remotely with live video and photo evidence, and settle straightforward claims faster.

Property & Building Compliance

Give inspectors a clear, timestamped visual record to support EICR, EPC and building safety assessments.

success challenge

The 30-Day Blitzz Challenge

Join our FREE challenge to see how quickly you can see a return on investment while using Blitzz.

Join the Blitzz Challenge