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Cobrowse Pricing

Simple pricing for all team sizes.

Free Trial

$00 User/Mo. No Credit Card. No Obligation

Get Started

Pro

Most Popular

45.50Contact sales for pricing and packages that best meet your requirements.

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Enterprise

Maximize your CX with dedicated support and room to grow

Request Pricing

Free Trial

Pro

Enterprise

Standard Features
Web and Mobile Browser Co-browse
Show Cursor
Show Cursor lets you place your mouse on a customer's screen, guiding them through your website. Demonstrate where to go and what to click.
Draw
The drawing tool transforms your website into a whiteboard. Use arrows to guide customers on where to click.
Screen Sharing
Audio and Video Chat
Session Replay
Admin Access and Configuration
Redaction
Hide sensitive information like Credit Card Number from the Agent's view

Integrations
Zendesk Integration
Developer REST API
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Custom Storage Add-On (AWS, Azure)
Store data on your own data servers hosted on AWS or Azure
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Security & Compliance (Add-On)
SSO/SAML Integration
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Vendor Review / Custom Security Questionnaire
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Auditing Logs
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SOC2 Report Access
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Tens of thousands of agents, inspectors, and reps use Blitzz

What is a “licensed user” (agent/host) and what is a “participant”?

A licensed user can initiate sessions. A participant is an invitee in a Cobrowse/video session hosted by someone with a license. Participants can join video sessions for free without an account from their phone, tablet or computer browser – no app download required.

Can I rebrand the app theme?

Blitzz can integrate seamlessly with any support tools you use. Our agent portal allows you to add Blitzz Cobrowse directly into your existing contact center workflows.

Can I use my own Domain URL eg. support.mydomain.com?

Yes, you’ll be able to use your own domain (e.g. video. [name].com). Custom domains are available on our Enterprise Plan.

How does Blitzz support Security and Privacy?

Blitzz takes care to ensure your data is secure at all times. Learn more about our privacy and security features here.

What payment methods are accepted?

For Enterprise plans we support payment by PO using Bank Transfer. For self-service customers, we accept credit card payments directly through our website.

Do you offer support?
 Yes, we are obsessed with providing you with a great user experience with both the platform and customer service after your purchase. You will find active support in the platform via Email and our Knowledge Base. Our support will be around the clock to make sure we respond to you as quickly as humanly possible.

If you require Customer Support SLAs, please contact our Sales Team.

Can I upgrade/downgrade at any time?

Yes! Upgrades will happen immediately, while downgrades will occur automatically at the end of the current billing cycle.

How does the subscription service work? Can I cancel my subscription?

Yes, Blitzz is a subscription-based service, which means that your plan renews every month or year (depending on the term you choose). You can cancel your subscription at any time during your plan term to cancel the auto-renewal of your subscription.

We also offer a 14-day free trial. You’re in good hands.🙂

How does Blitzz keep the product secure?

Blitzz takes care to ensure your data is secure at all times. Learn more about our privacy and security features here.

Next Steps

We’d be happy to give a product demo, answer any technical questions, or share best practices.

Schedule a Demo
Contact Sales