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No app download required for customers

Remote Visual Assistance That Saves the Trip

See what your customers see through their smartphone camera. Resolve issues remotely with live video, annotations, and screen sharing — no app downloads needed.

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60%
Reduction in truck rolls
95%
Customer connection rate
3x
Faster issue resolution
Blitz Gif Final (1)

 

Trusted by Industry Leaders Worldwide

HOW IT WORKS

Connect With Customers in Seconds

No app downloads, no complicated setup. Your customers connect instantly through their browser.

Send Invite

Send a secure link via SMS, email, or WhatsApp directly from your CRM

Customer Clicks

Customer taps the link and connects instantly — no app store, no downloads

See & Solve

See through their camera, annotate in real-time, capture photos and notes

Auto-Document

Session data syncs automatically to Salesforce, ServiceNow, or Zendesk

Visual Remote Assistance for Coffee Machine
 

Visual Remote Assistant

  • Saves time: Solve Problems Faster, From Anywhere
  • Reduces costs: Cut Costs, Not Quality
  • Improves efficiency: Boost Customer Satisfaction (and Loyalty)
See Blitzz Concierge
 

Visual Remote Inspections

  • Saves time: Faster Inspections, Fewer Delays
  • Reduces costs: Businesses can save money by not sending inspectors into the field.
  • Thorough Documentation: Document Everything, Instantly
See Blitzz Inspect
Water Heater Video Inspection
CoBrowse (3)
 

Co-browse

  • Hands-On Support: navigate a customer’s screen to guide them
  • Resolve Issues Faster: agents see exactly what the customer sees
  • Boost Conversion & Confidence: higher satisfaction, better retention, and fewer abandoned carts.
See Blitzz Co-browse
5stars

5 Star User Experiences at 3x Profit Margin

If you've been turned off by remote video tools in the past, it's because they failed to deliver the essential functions and experience you need.

Whether you're an inspector, auditor, or part of a support team, Blitzz makes it easy to connect and resolve your customer's needs, without wasting a trip in-person.

 

USE CASES

Built for Teams That Solve Problems Remotely

Customer Support Teams

Visual Support for Contact Centers

We helped a major telecom provider reduce truck rolls by 60% & improve customer satisfaction.

Video Powered Sales Calls

Remote sales teams can identify customers’ current equipment and suggest upgrades.

Remote Expert to Field Tech

Our client gave field techs real-time guidance from off-site experts with remote support.

Automotive Troubleshooting

We helped a large auto manufacturer provide roadside assistance to stranded customers.

Inspections And Auditors

Quality Inspections & Audits

We helped a global construction company save hundreds of hours by making QA remote.

Home Appraisal & Inspections

Appraise homes without requiring costly in-person visits using robust video inspections.

Insurance, Warranty & Claims

We help insurance companies process more claims in a fraction of the time.

Heavy Machinery Inspections

We helped a tank inspection business reduce travel costs by 75% with remote expert inspections.

success challenge
 

The 30-Day Blitzz Challenge

Join our FREE challenge to see how quickly you can see a return on investment while using Blitzz.

Join the Blitzz Challenge

Next Steps

We’d be happy to give a product demo, answer any technical questions, or share best practices.

Schedule a Demo
Contact Sales