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Connect With Customers in Seconds, No App Required
Eliminate the #1 barrier to remote video support. Blitzz browser-based video calling lets customers connect instantly from any smartphone—no downloads, no app stores, no friction. Just a single click to resolve issues faster.
Trusted By Leading Enterprises Worldwide
How It Works
Three Steps to Instant Video Connection
Send a Secure Link
Agent sends a unique, secure video session link to the customer via SMS, email, or WhatsApp directly from the Blitzz dashboard or integrated CRM.
Customer Clicks to Connect
The customer taps the link on their smartphone. Their default browser opens immediately, Safari on iOS, Chrome on Android, no app store required.
Resolve Issues in Real-Time
The agent sees exactly what the customer sees. Use markup, live pointer, photo capture, and more to diagnose and resolve issues on the first call.
Feature Details
What Makes Blitzz No-App Calling Different
not just another video conferencing tool.
Works on Any Browser
Works seamlessly on Safari (iOS), Chrome (Android), and all major desktop browsers. WebRTC technology ensures reliable connections across devices without plugins or extensions.
Flexible Invitation Options
Send video session invitations via SMS, email, or WhatsApp. Customize invitation messages with your branding. Agents can be invited from the dashboard, CRM, or ticketing system.
One-Click Connection
Customers connect with a single tap, no account creation, no login, no permission screens to navigate fast, secure, completely frictionless. The session starts immediately when the customer clicks the link.
HD Video Quality
High-definition video streaming with automatic bandwidth optimization. Blitzz adjusts quality based on connection strength to maintain call stability even on mobile networks.
Enterprise-Grade Security
End-to-end encryption protects every session. SOC-2 compliant with comprehensive audit trails. No customer data is stored on devices after the session ends.
CRM & Helpdesk Integration
Launch video sessions directly from Salesforce, ServiceNow, Zendesk, and more. Session data, recordings, and documentation sync automatically to customer records.
Why It Matters
Eliminate the Barriers That Kill Customer Support
95%+ Connection Success Rate
Traditional video support fails when customers can't download apps, remember passwords, or navigate complex setups. No-app calling removes these barriers entirely.
Reduce Average Handle Time by 40%
Skip the 5–10 minutes typically spent helping customers download apps and troubleshoot connection issues. Start resolving the actual problem immediately.
Support All Customer Demographics
Elderly customers, non-technical users, and anyone frustrated by technology can connect effortlessly. No smartphone expertise required.
Works on Any Smartphone
iOS, Android, older devices, newer devices—if it has a browser and a camera, it works with Blitzz. No minimum OS version requirements.
Why Choose Blitzz
Traditional Video Support vs. Blitzz No-App Calling
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No app download required
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Works on any smartphone browser
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One-click customer connection
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Built-in markup & annotation tools
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Remote camera zoom control
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Live pointer on video stream
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GPS location tracking
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OCR text extraction
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Real-time photo capture and annotation
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Flashlight control for low-light environments
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Call Recording
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CRM Integrations
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AI Assist for real-time guidance
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AI-powered call summaries
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Post-call summary reports
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Frequently Asked Questions
Have Question? We are here to help
How does no-app video calling work?
Agents send customers a secure link via SMS, email, or WhatsApp. The customer clicks the link and connects instantly through their smartphone's browser—Safari on iOS or Chrome on Android. No app store visit, no download, no installation required. The entire process takes seconds.
What devices and browsers are supported?
Blitzz no-app video calling works on all major smartphone browsers, including Safari on iOS (iPhone and iPad), Chrome on Android, and desktop browsers like Chrome, Firefox, Safari, and Edge. WebRTC technology ensures compatibility across devices without plugins.
Is no-app video calling secure?
Yes. Blitzz uses end-to-end encryption, SOC-2 compliance, and enterprise-grade security protocols. All video sessions are transmitted securely via WebRTC technology with no data stored on customer devices after the session ends.
What features are available during a no-app video call?
All Blitzz features work in browser-based sessions: HD video, live markup and annotation, live pointer, remote zoom, photo capture, OCR text extraction, GPS location tracking, call recording, and screen sharing. Customers get the full experience without downloading anything.
What is the connection success rate?
Blitzz no-app video calling achieves 95%+ connection success rates because it eliminates the technical barriers that cause customers to abandon traditional video support—no downloads, no app store searches, no account creation required.
Can I integrate no-app video calling with my CRM?
Yes. Blitzz integrates with Salesforce, ServiceNow, Zendesk, Genesys, and more. Agents can launch video sessions directly from customer records, and session data automatically syncs back to your systems.
Ready to Transform Your Customer Support?
We’d be happy to give a product demo, answer any technical questions, or share best practices.