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Guide every click. Let AI spot the problem.
Cobrowse for web, iOS and Android with Owlbert AI built in.
Agents see and guide the customer's web or app session in real time. Owlbert AI reads errors on the page, suggests the fix from your knowledge base and writes the summary for you.
- Nothing to install
- Sensitive fields masked
- AI notes and summary
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AI that reads the page with your agent.
Owlbert AI works inside every Co-Browse session. It understands what is on the customer's screen and gives your agent the answer.
Ask AI on a screenshot
Capture the shared page. Owlbert reads the error, the form state and the settings, then suggests the fix.
Knowledge base answers
Ranked, cited answers from your help articles appear in the session panel.
Live chat translation
Chat with customers in their own language, translated in real time.
AI summary and notes
The session summary and notes are written for you and synced to your CRM.
- Highlight the billing ZIP field
- Have the customer update it to match the card
- Retry payment
Faster answers. Happier customers.
Results reported by Blitzz Co-Browse customers.
From link to AI guided fix.
Add Blitzz
Add Blitzz to your site, or embed the Mobile SDK in your iOS or Android app.
Customer joins
They start a session from a secure link or code. Nothing to download.
Guide with AIAI
Point, annotate and capture the page. Owlbert reads it and suggests the fix.
Wrap upAI
AI writes the summary and notes. Replay and analytics help with coaching.
Cobrowse, made smarter.
Ask AI on a screenshotAI
Owlbert reads errors, fields and settings on the shared page and suggests the next step.
Knowledge base answersAI
Cited answers from your help center, surfaced during the session.
AI summary and notesAI
Session notes written for you and synced to your CRM.
Live chat translationAI
Support customers in their language with real time translation.
Live cursor and markup
Point and annotate on the customer's page so they know exactly where to click.
Field masking
Passwords and payment details stay hidden from agents. SSO and audit logs for enterprise teams.
Made for teams that support online.
Support and sales teams use Co-Browse for checkout help, applications, claims, billing and onboarding.
Works in the tools you already use.
Start sessions from your help desk or contact center. AI summaries land back on the ticket.
From $19 per agent per month
Cobrowse for Browser starts at $19. Cobrowse Everywhere with the Mobile SDK starts at $25. Both billed annually.
Questions about Co-Browse
What is cobrowse software?
Cobrowse software lets an agent see and guide a customer's web or app session in real time with a live cursor, annotations, screen share and video.
How does Owlbert AI work in Co-Browse?
The agent captures the shared page and Owlbert reads errors, fields and settings to suggest the fix. It also surfaces knowledge base answers, translates chat and writes the session summary.
Cobrowsing vs. screen sharing, what is the difference?
Cobrowsing is limited to your site or app. Screen sharing shows the whole screen. Blitzz supports both in one session.
Do customers need to download anything?
No. They join through a secure link or code.
Does it work inside iOS and Android apps?
Yes, through the Blitzz Mobile SDK.
How is sensitive data protected?
Field masking hides passwords and payment details from agents. SSO and audit logs are available for enterprise teams.
What does it integrate with?
Salesforce, Zendesk, ServiceNow, HubSpot, Microsoft Dynamics 365, Genesys, NICE CXone and Five9, plus Zapier, a REST API and webhooks.
How much does it cost?
Cobrowse for Browser starts at $19 per agent per month. Cobrowse Everywhere starts at $25. Both are billed annually.
Can I try it first?
Yes. Start a free trial or book a demo.
Give every agent an AI copilot.
Start free and see Owlbert AI solve web issues with your customers.
Prefer a walkthrough? Book a demoTrusted by support, field and inspection teams at enterprises, cities and public agencies
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