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CRM & Platform Integrations
 
 

Connect Blitzz to the Tools You Already Use

Integrate Blitzz with Salesforce, Zendesk, Genesys, HubSpot, and more. Start video sessions, capture documentation, and sync data without leaving your existing platform.

 
 

Supported CRM & Platform Integrations

Connect Blitzz with your CRM, contact center, or business platform to deliver visual remote support without disrupting your team's workflow.

Salesforce-logo
Salesforce

Launch visual remote assistance sessions directly from Salesforce Service Cloud, Sales Cloud, or Field Service. Session data, captured images, and call recordings automatically sync to your Salesforce records for complete customer visibility.

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Genesys-logo
Genesys

Empower Genesys Cloud CX agents with live video support capabilities. Transition from voice to video during active calls, annotate on shared video feeds, and capture documentation without leaving the Genesys interface. Available on Genesys AppFoundry.

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Zendesk-logo
Zendesk

Add visual remote assistance directly inside Zendesk Support. Start video sessions from any ticket, guide customers through live video and co-browse, and automatically attach session recordings and captured images to ticket records.

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Hubspot-logo
HubSpot

Connect Blitzz with HubSpot CRM to enhance sales and support workflows. Launch visual support sessions from contact records, log session activity automatically, and use video-powered interactions to accelerate deal cycles and improve customer satisfaction.

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Accela-logo
Accela

Enable remote visual inspections for government permitting and code compliance workflows. Building inspectors can verify work remotely, capture timestamped documentation, and reduce inspection backlogs while maintaining rigorous safety standards.

Microsoft Azure
Microsoft Azure

Leverage Microsoft Azure's cloud infrastructure to power Blitzz visual support at enterprise scale. Enable secure video sessions, AI-powered analytics, and seamless integration with Azure Active Directory for streamlined user authentication and management.

AWS QuickSight
AWS QuickSight

Connect Blitzz session data to AWS QuickSight for powerful business intelligence and reporting. Build custom dashboards, visualize support metrics in real-time, and uncover actionable insights to optimize your visual remote assistance operations.

 
 

Native CRM & Platform Integrations

Blitzz connects natively with leading CRM, contact center, and business platforms. Launch video support sessions with one click directly from customer records, tickets, or active calls. All session data—recordings, images, annotations, and AI summaries- automatically syncs back to your platform without manual entry.

Our pre-built integrations install in minutes. For custom platforms, use our REST API and Zapier connections to build tailored workflows that match your exact requirements.

Your agents stay in their familiar interface while gaining powerful visual collaboration tools, eliminating context switching, duplicate data entry, and disruption to existing processes. 

One-Click Session Launch
 

Start video calls directly from CRM records, tickets, or contact center interfaces.

Automatic Data Sync
 

Recordings, images, and session notes sync automatically to your CRM records.

No App for Customers
 

Customers connect via browser link. No downloads, no friction, higher connection rates.

REST API & Zapier
 

Build custom integrations with developer-friendly APIs or no-code Zapier workflows.

 
 

Why Integrate Blitzz with Your CRM

Deploy visual remote support without disrupting your existing technology investments.

Minutes to Deploy

Native integrations install directly from app marketplaces. No IT resources or complex configurations required.

Enterprise Security

SOC 2 compliant with end-to-end encryption, SSO/SAML support, and comprehensive audit trails.

Browser-Based Video

Customers join via any smartphone browser. No app downloads means higher connection rates.

Complete Data Sync

Session recordings, images, and AI summaries flow directly into your CRM records automatically.

Proven Results From Blitzz Integrations
See the measurable impact Blitzz CRM integrations deliver for support teams and field service operations.

  

40%

Improvement in First-Call Resolution

  

52%

Reduction in Truck Rolls & Site Visits

  

46%

Faster Issue
Resolution Time

  

25+

Points CSAT Score Improvement

Frequently Asked Questions

Common questions about Blitzz CRM and platform integrations.

How long does it take to set up a Blitzz CRM integration?

Native integrations with platforms like Salesforce, Zendesk, and Genesys can be installed directly from their app marketplaces and configured in minutes using API keys. Most teams are up and running the same day. Custom integrations using our REST API typically require a few hours to a few days, depending on complexity.

Do customers need to download an app to join video sessions?

No. Blitzz is completely browser-based. Agents send a secure link via SMS or email, and customers click to connect instantly from any smartphone browser on iOS or Android. No app store visits or downloads required.

What data syncs between Blitzz and my CRM platform?

Blitzz automatically syncs session metadata, call recordings, captured images, annotations, and AI-generated call summaries to your CRM records. For Salesforce, data syncs directly to case or contact records. For Zendesk, session details are attached to tickets. Custom field mapping is available for enterprise accounts.

Is Blitzz secure enough for regulated industries?

Yes. Blitzz is SOC 2 Certified compliant with end-to-end encryption, comprehensive audit trails, and SSO/SAML integration. All session recordings are securely stored and accessible only to authorized personnel. The platform meets security requirements for healthcare, financial services, insurance, and government agencies.

Can I build a custom integration with my own platform?

Absolutely. Blitzz provides a developer-friendly REST API for custom integrations with homegrown and specialized platforms. You can also use Zapier to connect Blitzz with thousands of applications without writing code. Our team can assist with custom integration requirements for enterprise deployments.