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Visual Remote Assist for HubSpot


Launch video support, cobrowse, and screen sharing sessions directly from the HubSpot Service Hub. See what your customers see and resolve issues faster, no app download required.

 

Why Blitzz for HubSpot

 

Resolve Issues Faster Without
Leaving HubSpot

Native integration means your agents stay in their familiar workflow while gaining powerful visual collaboration tools.
One-Click Session Launch

Start video calls directly from any HubSpot ticket, conversation, or contact record with a single click.

Automatic Data Sync

Recordings, images, and session notes sync to your HubSpot contact and ticket records automatically.

No App for Customers

Customers connect via browser link. No downloads, no friction, achieving 95%+ connection success rates.

Enterprise Security

SOC 2 compliant with end-to-end encryption and SSO/SAML support for enterprise deployments.

 

Use Cases

 

How Teams Use Blitzz with HubSpot

From contact centers to field service, Blitzz transforms how teams solve problems remotely.
Remote Customer Support

Enable contact center agents to see customer issues through live video. Troubleshoot equipment, guide product setup, and resolve technical problems without dispatching technicians.

Remote Field Service

Connect field technicians with remote experts for real-time guidance on complex repairs. Reduce escalations and improve first-time fix rates with visual collaboration.

Remote Video Inspections

Conduct property inspections, equipment audits, and compliance checks remotely. Capture timestamped photos with GPS data for complete documentation in HubSpot.

Video-Powered Sales

Give sales teams visual selling capabilities. Demo products remotely, conduct walkthroughs, and build stronger customer relationships with face-to-face interactions.

Insurance Claims

Process claims faster with remote video documentation. Adjusters can assess damage, capture evidence, and complete FNOL remotely while documenting everything in HubSpot.

Customer Onboarding

Accelerate customer onboarding with visual walkthroughs. Guide new users through product setup, configuration, and training while capturing session data in HubSpot.

Frequently Asked Questions

Have Question? We are here to help

How long does it take to set up Blitzz with HubSpot?

Installation from the HubSpot App Marketplace takes just minutes. After installing the integration, you configure it with your Blitzz API key and add the Blitzz widget to your Service Hub workspace. Most teams are up and running the same day with full video support capabilities.

How does Blitzz integrate with HubSpot Service Hub?

Blitzz provides a native integration that embeds directly into the HubSpot agent interface. Agents can launch video sessions from tickets, conversations, or any customer interaction. The integration supports seamless escalation from chat or email to video without disrupting the customer experience.

Do customers need to download an app to connect?

No. Blitzz is completely browser-based. Agents send a secure link via SMS, email, or WhatsApp, and customers click to connect instantly from any smartphone browser on iOS or Android. No app store visits or downloads required, achieving 95%+ connection success rates.

What data syncs between Blitzz and HubSpot?

Blitzz automatically syncs session metadata, call recordings, captured images, annotations, GPS location data, and AI-generated call summaries to your HubSpot contact and ticket records. You can configure which data fields are captured and customize mappings for your organization's reporting needs.

How much does Blitzz for HubSpot cost?

Blitzz for HubSpot is offered on a per-user, per-month basis and includes all enterprise features such as cobrowse, screen sharing, video chat, HD photo capture, markups, call recording, AI call summaries, white labeling, and unlimited sessions. Please contact us to discuss pricing and volume discounts for larger deployments.

Can I try Blitzz before purchasing?

Absolutely. You can request a free demo to see Blitzz in action within HubSpot, or try the integration in a sandbox environment. We also offer a pilot program where you can test Blitzz with your team for 30 days to measure ROI before committing.

Ready to Add Visual Support to HubSpot?

Schedule a demo to see how Blitzz integrates with your HubSpot