Blog

One workflow. Endless possibilities. Explore cobrowse solutions that unify your tools, improve efficiency, and deliver seamless real-time customer experiences.

Streamline your warranty claims with remote video inspections. Verify issues quickly, reduce unnecessary visits, prevent fraud, and get faster approvals—all from anywhere.

Accelerate SaaS onboarding and boost ROI with cobrowsing solutions. Guide users in real time, reduce churn, and turn sign-ups into loyal customers.

Shifting to auto rental payments? Discover how cobrowsing reduces delays, guides tenants in real time, and helps you boost on-time rent collections.

See how Blitzz + Zendesk cobrowsing lets your brand provide instant, visual live chat support, reducing handling time and boosting customer satisfaction.

Discover the 10 biggest barriers hurting telecom customer support in 2026 and how no-app visual support helps reduce friction and handling time.

Discover how asynchronous collaboration keeps inspections on track in remote areas, even with poor or no internet connection.

Unlock your HVAC potential! Discover how virtual support tools can transform new technicians into pros, bridging knowledge gaps and boosting confidence.

FERPA-compliant co-browsing for EdTech that enables secure, real-time student and parent support—no downloads, faster resolutions, and better digital learning experiences.

Discover how to speed up supplier audits for manufacturing and heavy equipment with remote inspections, reducing delays, costs, and operational risks.

Discover how co-browsing in SaaS improves support, onboarding, and troubleshooting, going beyond traditional screen sharing.

Discover 5 critical benefits of remote video inspections for food service equipment, including faster diagnostics, reduced downtime, and lower service costs.

Cut resolution time by up to 50% with visual remote assistance. Diagnose issues faster, reduce site visits, and resolve problems in real time.

HVAC brands can enhance support with dealers, contractors, & installers with remote visual support. Book a demo with Blitzz.

Discover how remote video inspections streamline virtual commissioning for food equipment, reducing delays, costs, and onsite dependency.

Transform online shopping with cobrowse solutions that guide customers in real time, reduce friction, and increase conversions across digital channels.

Boost manufacturing efficiency and quality. Use Blitzz for real-time remote inspections, faster QA, and reduced downtime. Book your live demo today!

Transform utility support with secure cobrowse solutions that guide customers in real time, reduce resolution time, and improve digital service experiences.

Streamline compliance with virtual inspection software for commercial kitchens. Reduce downtime and ensure safety with real-time remote visual audits.

Maximize efficiency with Blitzz. Reduce truck rolls and accelerate automotive repairs using remote visual assistance to diagnose and fix issues faster.

Secure co-browsing solutions for travel brands to reduce booking friction, resolve issues faster, and guide guests through complex booking and support journeys.

Streamline insurance inspections with remote video support — save time, improve accuracy, and deliver faster results for clients and insurers.

Discover how remote visual support helps banks manage loan applications and KYC renewals efficiently, reducing friction and improving customer experience.

Are home inspection businesses still in demand in 2026? Explore trends, technology, and why inspections remain essential in a digital-first world.

Boost e-commerce ROI by up to 20% with co-browse technology that reduces cart abandonment, speeds checkout, and improves customer experience.

5-star reviews and stronger ROI start after checkout. Discover how remote visual support improves retail support and reduces returns.

Change the way you inspect construction sites in 2026—faster, smarter, and safer with remote inspections for better quality and efficiency.

Reset, review, and inspect with remote home inspections—helping modern property managers save time, reduce costs, and stay ahead of issues.

Boost efficiency and accuracy in quality control and equipment inspections with remote video support, visual tools, and faster, smarter workflows.

Discover how automotive OEMs and dealerships can streamline operations, boost efficiency, and enhance service with remote video inspections in 2026.

Home Inspection Predictions for Insurance Companies: What 2026 and Beyond Will Look Like

Discover practical ways contact centers can improve service in 2026 using visual support, smarter tools, and seamless customer experiences.

Is voice-only support enough in 2026? Learn how remote video support helps call centers resolve issues faster and improve customer experience.

Discover the biggest bottlenecks in property inspections and how modern teams are using technology and remote inspections to fix them faster.

Discover how insurance inspections evolved this year and what the shift to remote, video-based inspections means for insurers and inspectors in 2026.

Supercharge your support with collaborative browsing for content review to boost customer experience 10x.

Become a licensed home inspector with our comprehensive course—learn building systems, safety, and reporting to start your inspection career confidently.

A practical home inspection checklist for insurance, built for remote video walkthroughs that help inspectors and homeowners save time.

December brings a surge in insurance claims. Learn how remote video inspections help inspectors work faster, safer, and more efficiently.

Learn how home inspectors assess HVAC, plumbing, and electrical systems to ensure safety and full code compliance in every home inspection.

Learn everything about home inspections for mortgages, why they matter, and how remote inspections make buying your home easier and safer.

Buying a new home? Learn why a home inspection still matters, what it covers, and how it protects you from hidden issues and costly repairs.

Learn how home insurance inspections work, why insurers require them, and what to expect so you can protect your home and secure accurate coverage.

Explore 2026 home inspector licensing requirements by state. Find training, exams, and steps you need to get licensed in your area.

Learn how to start a remote home inspection business, deliver faster inspections, and scale smarter with Blitzz technology.

Discover how remote video inspections help construction teams save time, cut costs, boost safety, and speed up project approvals in 2026.

Discover how remote video inspections boost efficiency, cut costs, improve safety, and speed approvals for construction and field teams in 2026.

Compare top cobrowsing and remote video support solutions, learn their key differences, and discover how they improve customer service and technician workflows.

Compare mobile video calls and AR smart glasses to see which delivers faster, clearer, and more efficient field support for your team.

Discover how smart glasses help technicians reduce first-visit failures, boost efficiency, and complete jobs faster with hands-free guidance.

Discover how smart glasses and remote support are transforming field service with faster troubleshooting, fewer truck rolls, and smarter operations.

Unlock 10 ways remote video support boosts technician efficiency, cuts wasted time, and powers faster, smarter service. See it in action!

Stop wasting tech hours! Unlock 60% more efficiency with video support—book a demo and crush low utilization now!

Discover how empathy transforms customer service, boosting satisfaction, trust, and loyalty through understanding and genuine connection.

Discover how live video support is transforming cable service by reducing wait times, improving fixes, and delivering faster, smarter remote tech help.

Go green and cut costs with live video support—reduce truck rolls, boost efficiency, and deliver faster, eco-friendly customer service.

Boost first-time fix rates and cut costly truck rolls with smart remote support tools that speed up troubleshooting and keep customers happier than ever.

Remote Visual Assistance is transforming customer care with video, AR, and AI—cutting resolution times, boosting satisfaction, and empowering contact centres.

Simplify your inspections with home inspection scheduling software that boosts efficiency and saves you time.

Learn how Remote Video Inspection (RVI) is the essential new skill that lets InterNACHI & ASHI inspectors boost efficiency and future-proof their business.

Discover how cobrowsing technology empowers financial institutions to deliver personalized, real-time customer support while upholding the highest standards of privacy and regulatory compliance.

Transform your ecommerce experience and drive higher conversion rates by integrating seamless cobrowse support for your retail customers.

Discover how financial services firms can revolutionize remote onboarding and training using Cobrowse, ensuring security, compliance, and seamless employee experiences at scale.

Cut truck roll costs with live video support. Boost efficiency, resolve issues faster, and save money with smarter remote troubleshooting.

Unlock true customer satisfaction and operational efficiency by tracking the KPIs that matter most for your call center’s success.

Discover how remote video support can revolutionize field service delivery, enhancing efficiency and customer satisfaction.

Compare the top 9 TeamViewer alternatives for 2025. Find the best remote support software for speed, security, and lower costs for your business needs.

Discover how Visual Remote Assistance is transforming customer support in 2025 with real-time video, AR tools, and seamless CRM integration—delivering faster resolutions, lower costs, and next-level customer satisfaction.

Empower your Genesys support team with Blitzz for seamless issue resolution and enhanced customer satisfaction!

Discover why top Genesys support teams choose Blitzz for remote visual support. Elevate your customer service game today!

Revolutionize customer support with remote visual support solutions! Discover how Genesys + Blitzz aid various industries.

Enhance customer support in 2025 with remote visual tools. Upgrade beyond voice assistance!

Empower your support team with Blitzz + Genesys remote visual support software for next-level customer assistance!

Discover what truck rolls are, their costs, and strategies to reduce them for enhanced efficiency and savings in field service operations.

Discover how visual support can transform customer service by reducing unnecessary truck rolls, saving costs, and enhancing efficiency in operations.

Enhancing Customer Service Outcomes with Augmented Reality: Real-World Applications of Blitzz

Discover how TFI Canada enhances equipment repairs with Blitzz live support, boosting efficiency and customer satisfaction in the food service industry.

Discover how APR Supply Co. uses Blitzz's app-free video support to empower HVAC contractors, reduce truck rolls, and boost service efficiency in the field.

Enhance your food equipment customer support with proven practices and digital tools like Blitzz Concierge for improved satisfaction and efficiency.

Elevate your customer support in consumer electronics with best practices for training, technology use, and outsourcing to enhance satisfaction and efficiency.

Transform your Home Services sales with tech-driven strategies that boost conversions and revenue. Discover proven methods for success today!

Unlock customer support excellence in the automotive industry with best practices for 2026. Enhance satisfaction and drive agent productivity today!

Transform your field service operations with remote video support! Discover 5 key reasons to enhance efficiency, reduce costs, and boost customer satisfaction.

Master the art of First-Time Call Resolution in food equipment support. Discover strategies to cut costs, reduce downtime, and boost efficiency!

Enhance your food equipment maintenance with effective visual inspection strategies. Boost longevity, reduce downtime, and ensure compliance today!

Simplify your warranty claims with Blitzz! Discover how to streamline processes, reduce frustration, and save time for consumers and businesses alike.

Elevate your equipment manufacturing with optimized remote support. Discover how speed, accuracy, and accountability can boost efficiency and customer satisfaction.

Elevate customer engagement with real-time video insights. Discover how Blitzz enhances communication and satisfaction in your business today!

Boost your field service team's efficiency with eight proven strategies, including better scheduling, remote assistance, digital transformation, and predictive maintenance. Stay ahead and deliver exceptional service.

Considering new remote support technology? It's good to know the pros and cons of all the options. So, we review Librestream vs. Sightcall vs. Blitzz to...

Considering Techsee or Blitzz as your remote customer service platform? In this article, we objectively look at the features of each so you can decide which one is the best at...

Compare SightCall, TechSee, and Blitzz to find the perfect remote video support platform for your business. Enhance efficiency and reduce costs with real-time visual assistance for customers and field workers.

Unlock your HVAC potential! Discover how virtual support tools can transform new technicians into pros, bridging knowledge gaps and boosting confidence.

Discover effective strategies to reduce call center wait times while enhancing service quality. Transform your operations with Blitzz’s innovative tools.

Discover why empathy is crucial in customer service today. Learn how it boosts satisfaction, loyalty, and sets your business apart.

Transform your equipment manufacturing with remote support. Discover how speed, accuracy, and accountability boost efficiency and reduce costs.

Transform your warranty claims with live video calls. Discover how efficient triage enhances accuracy, speeds up processing, and boosts customer satisfaction.

Maximize efficiency and minimize downtime with actionable strategies for service managers. Learn how to enhance warranty claims without cutting corners.

Illustration showing how telcos use remote video support to resolve customer issues faster, reduce truck rolls, and improve satisfaction with visual tools.

Smart cities use remote video inspections to reduce emissions, cut costs, and streamline work—illustrated here with a virtual inspection of a water heater.

Live video support is revolutionizing food equipment service. Learn how OEMs and providers are cutting downtime and scaling smarter in the QSR industry.

A middle-aged man stands by a modern front door, pointing at the internal mechanism of a smart lock. In his other hand, he holds a smartphone displaying a remote support agent providing guidance via a live video call. A blue digital arrow overlays...

Discover how remote video tools are transforming the EV industry—boosting sales, streamlining support, and making electric vehicles more accessible through immersive, digital-first experiences.

Transform your HVAC business with remote video inspections. Save time and money while enhancing customer satisfaction and operational efficiency.

Discover how HVAC manufacturers and wholesalers are leveraging virtual remote tech to boost efficiency, cut costs, and enhance services for independent contractors.

Transform your HVAC quoting process with visual collaboration and remote support. Boost efficiency, reduce delays, and enhance customer satisfaction today!

Transform your HVAC business with VRA! Enhance technician confidence, accuracy, and efficiency using tools like Blitzz Concierge for better results.

Discover how HVAC contractors can slash operating costs by 60% with remote video inspections, boosting efficiency and customer satisfaction.

Discover three proven strategies Customer Success Managers can use to reduce churn and boost retention—through smart onboarding, proactive visual engagement, and building thriving customer communities.

Discover how co-browsing technology is transforming financial customer service. Learn the key differences from screen sharing and how it boosts security, efficiency, and customer satisfaction.

Discover the 12 essential contact center KPIs that drive real results. Learn how visual assistance tools can boost agent productivity and customer satisfaction metrics.

Learn what Average Handle Time (AHT) means in customer support, why it's a critical KPI, and how to reduce it effectively using proven strategies and Visual Remote Assistance—without sacrificing service quality.

Discover how telecom companies are using cutting-edge tools like Visual Remote Assistance, AI, and IoT to deliver faster, smarter, and more personalized customer support—while slashing costs and boosting satisfaction.

Discover how AI and automation tools can revolutionise your customer service operations, boost agent productivity, and deliver exceptional customer experiences. Expert insights inside.

Boost FCR, slash costs, and wow customers. Discover proven tactics—and how Visual Remote Assistance is changing the game for modern support teams.

Discover what is TeamViewer remote assist and how Blitzz Remote Assist offers a superior alternative for remote visual assistance.

Discover how remote video assistance is revolutionizing field service with cutting-edge technology. Explore the benefits of augmented reality for real-time support, improved efficiency, and enhanced customer satisfaction across industries.

Discover how co-browsing boosts customer support, sales, and collaboration with real-time, secure browser sharing. Learn the benefits, best practices, and tools to increase engagement and conversions.

Discover how integrating remote video support can revolutionize your call center operations, boosting efficiency and customer satisfaction.

Dive into the dynamic world of online collaboration tools as we explore the nuances between cobrowsing and screen sharing technologies.

Boost customer support with Blitzz Cobrowse—secure, real-time browser and app sharing with no downloads. Perfect for finance, retail, healthcare, and tech teams.

Blitzz empowers customer support agents to troubleshoot issues remotely with live video

Blitzz Integration for Zendesk allows support teams to quickly and easily connect with customers via live video, screen sharing, and other collaborative features.

How AI technologies can help overcome some of the challenges associated with remote visual inspections.

Blitzz.co Remote Visual Support platform integrates with ChatGPT to enhance and provide a more seamless and efficient support experience for both technicians and customers.

Use remote visual support to boost customer satisfaction and save on technician dispatches.

Explore how smart glass can help technicians in field service. 1. Delivery of Service 2. Hands-Free Capabilities 3. Increased Efficiency 4. Increased Safety 5…

Remote customer care work can be stressful. Learn how remote visual support can help you build a healthier workplace.

Is your field service operation modern enough for the current market? See how augmented reality helps field service workers do twice the work in half the time by…

Learn the best way to introduce industrial smart glasses at your organization.

To keep your SMB growing, you’ll need to use amazing digital customer experience tools. Our top five tools you need in your tech stack are 1. Social M…

Learn how climate change-fueled weather increases workplace risk for facility inspectors and how to mitigate it with remote video technology.

If you’re considering augmented reality-based remote assistance tools for customer support, you need to know the associated risks and how to counter them.

Learn how remote video tools can help you handle the spike in property inspections with efficiency and care.

In today’s labor market, you’ve got to level up your tech stack if you want to attract and retain subject matter experts.

With AR and remote video tech, customer support teams can build a powerful experience in the metaverse.

Find out how to boost engagement at your customer care center to attract and retain employees during The Great Resignation.

To get leadership buy-in for video support software, make your case with these three benefits.

Remote video inspections and audits enable your team to triage issues and limit their travel. Implemented at scale, this can help reduce your company's carbon footprint.

You’re looking to send your customer retention levels through the roof. That means you need higher CSAT scores. Our top SaaS customer support best practice is...

Trying to meet your ESG targets? Learn how remote video technology can help you conduct more sustainable inspections and audits.

A truck roll occurs whenever a technician commutes to a customer site. Truck rolls negatively impact the environment in many ways. You can reduce your carbon…

If you don't meet customers' high expectations, you risk losing their business. Here are three ways video tech provides flexible customer support.

Real Time Communication (RTC) refers to any digital communication that occurs without transmission delays. RTC has countless applications in field service management, including…

Accessible customer service benefits everyone you serve. The right video call solution could help improve your call center’s accessibility.

A remote video inspection (RVI) is a building or machinery inspection conducted remotely using video technology. Key benefits of RVIs include lowering your carbon…

Modern call centers need modern video technology. Blitzz provides the tools you need to support your customers in a fully distributed environment.

Telco companies may benefit more from live video support than any other industry. The top benefit you’ll gain from incorporating live video is…

How much does remote AR assistance cost in 2022? By our estimate, you can expect to spend about…

You know a remote call center can save your bottom line, but you’re nervous about making the switch. The best way to guarantee your remote call center is a success is...

Technician Utilization refers to the percentage of billed hours your techs spend handling customer issues and service requests. It’s important to track because...

Customer support is vital, but truck rolls can cost your company thousands. The solution? Remote support. By offering support remotely, you can...

If you’re looking for a surefire way to build customer loyalty, remote video support is the way to go. Remote video support builds loyalty with...

Remote video support is customer service provided over video chat, but there’s more to it than that. Customers are demanding remote support because...

Agent handling time refers to the duration of time a customer spends in contact with your service line. This metric is essential to your success because...

Customer experience is key to your success. If you aren’t leveraging remote video support for your customer experience efforts, you’re missing out on...

Remote video inspections took off during the COVID-19 pandemic, but this trend is anything but temporary. Remote inspections may soon be standard because...

Here are three ways that remote video inspections can help your inspectors manage their workloads and generate cost savings.

When your business is growing, you need a call center software solution that can grow with you. The best software provider for a growing business is...

How much time can you save by switching to remote building inspections? Our calculations show you can save at least...

Your customers are demanding incredible virtual support. By investing in remote customer service software, you can...

Solving the wrong problem is expensive. Video technology can save your org money by helping your call center diagnose the right customer problems.

In order to provide excellent customer service, you’ll need great remote visual inspection tools. The best tool for great service is...

To grow your business, you need to provide your customers with excellent service. Video call customer service can increase customer satisfaction by...

Your video call etiquette could use a refresh: these 14 tips will help you polish your professional video presence for remote customer support calls.

Are your field service processes as efficient as possible? With remote field service software, you can improve team efficiency by…

These days, we’re all looking for surefire ways to pad our business’s bottom line. Virtual customer service can help you cut costs by...

Inspectors and auditors aim to do a thorough job, well. The right video inspection tools can help them achieve the same thing remotely – plus more.

Interested in implementing new virtual call center software but worried about adoption. The easiest way to guarantee rapid adoption is...

Are your customer retention rates down? You may be missing out on essential customer experience tools to keep customers happy. The number one tool you need is...

To attract and retain building inspectors and auditors, adopt tech that reduces the time they have to spend on reporting.

Cloud call center software is the future of customer service. The number one way cloud-based software can revolutionize your customer experience is...

Tired of overspending on truck rolls and equipment exchanges? Empower your agents with video call software that makes self-service a breeze.

Efficient field service management processes are essential for the success of your business. The best software solution for your field service management needs is...

You know you need to invest in the right customer service software for your business to be successful. The trick to picking the right software solution is...

The future of one-click remote support has totally changed. Industry-leading support companies rely on...

First-contact resolution is down 11 percentage points since the start of the pandemic. Tools that enable visual empathy can boost those rates.

What are the advantages and disadvantages of remote support? If you're planning to...

What are the best site inspection software solutions? There are some amazing tools purpose-built to...

During the pandemic, the number of customer issues resolved on first contact dropped from 53 percent to 42 percent. That’s serious.

Augmented reality CX tools are driving amazing innovation in terms of delivering positive customer experiences and support resolutions. These tools use AR to..

Negative customer support issues cost companies billions of dollars every year, and customers leave because of it. These 5 issues have...

Video inspection software can help you staff projects with qualified inspectors AND train the next generation. Here’s how.

Remote video inspections can reduce expenses dramatically for every inspection completed. But how much will your company save? In this article, we'll look at remote video inspections and how...

What are the best remote video inspection platforms? We've seen some fantastic results from companies that commit...

What are the best remote support service tools? Investing in the right software has helped...

What are the best remote support tools? Industry-leading enterprises invest in the following software, including...

Find out why visual empathy could be your customer care center’s ticket to success.

What is the best way to conduct a remote video inspection? Blitzz offers a feature-rich platform designed to...

How is your virtual contact center software hurting your business? There are ways your support software may be costing you money. First, your software...

You’ve been sending your customers on-site tech support for as long as you’ve been in business, but is there a better way? Remote Visual Assistance can...

You know how important it is to connect with your customers, but you’re unsure which call center software to use? The easiest software solution is...

When it comes to remote video support, which is king, the reigning champ of desktop software, or the newcomer, mobile apps? The best solution is...

To conduct remote inspections effectively, you’ll need the right tool. The best remote inspection tools will have, 1. An intuitive user interface, 2. Inspection…

Contact centers have many tools at their disposal to provide great support. This is a review of the top remote tech support software for...

Remote IT support tools are not all the same, and some are good while others are bad. If you're looking for a new set of remote IT support tools, this...

When providing remote visual support, regardless of circumstance or setting, there are several capabilities your software must include. Without these...

Remote support software is taking leaps forward in innovation. We review the top 6 options for remote support software for 2021, especially the...

Doing remote audits without being physically on location brings a new set of challenges and risks. Overcoming these 5 problems is doable if...

In 2021, remote customer service is more needed than ever, and a lot of new technology is making it possible. The cost of remote customer service could...