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Cobrowsing for Education & EdTech

Guide Students & Parents Through Digital Learning With Confidence

Deliver visual support inside student portals, LMS platforms, and enrollment systems without screen-sharing risks. Blitzz Cobrowse is FERPA-compliant, secure, and purpose-built for education institutions that need real-time digital assistance to protect student data at every step.
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Trusted By Leading Education Institutions

 

Elevate the Student & Parent Digital Experience With Blitzz Cobrowse

 
Transform Student & Parent Digital Experiences: 

Digital adoption in education is accelerating, but nearly half of parents and students still struggle with portal navigation and online enrollment. Here's what your education help desk can accomplish with Blitzz cobrowsing software:

  • Complete Student Portal Onboarding Faster
  • Navigate LMS Platforms With Ease
  • Simplify Online Course Registration & Enrollment
  • Support Grade & Attendance Record Access
  • Help Students & Parents Complete Digital Forms
  •  Assist With Financial Aid & Tuition Payment Setup 
  • Improve Online Learning Platform Experience
 

Powerful Co-Browsing Platform Features Built for Education

FERPA-Compliant Secure Cobrowsing Solution

Education demands the highest level of student data protection, and our cobrowsing solution meets those requirements with end-to-end encryption, strict access controls, and automated PII masking. Every session is consent-driven and fully compliant with FERPA, COPPA, and education security frameworks, ensuring sensitive student information stays protected at all times. Unlike traditional screen sharing, our platform prevents exposure of academic records, personal identifiers, or financial data, making it the safest and most compliant way to support students and parents online.

App-Free, One-Click Access

Students and parents often struggle with downloads, plugins, and technical steps, but with our app-free cobrowsing, support becomes effortless. A single secure link allows users to share their screen instantly from any device or browser. No installations. No configuration. Just seamless, instant connectivity. This reduces drop-off rates, accelerates onboarding, and ensures even non-technical parents can receive real-time assistance with portals, enrollment forms, LMS navigation, or financial aid applications.

Hide Sensitive Student Information Automatically

Blitzz cobrowse automatically detects and masks sensitive student information such as grades, Social Security numbers, financial aid details, or personal identifiers before the support agent can see it. This ensures complete protection of student PII while still allowing staff to guide users through their digital journey. By combining secure masking with controlled screen access, educational institutions can assist students and parents confidently while maintaining strict compliance and eliminating unnecessary exposure risks.

Cobrowse Integrations for Education

Blitzz Cobrowse works seamlessly with your education tech stack. Launch secure cobrowsing sessions directly from your:

 

What Education Leaders Say About Blitzz Cobrowse

Blitzz video platform allows our team to rapidly review training implementation facilities in the most remote areas for accreditation and provider monitoring at a more efficient and effective pace. We're excited to launch this virtual site visits platform as it will assist with fast-tracking our processes while benefiting both the SETA and our stakeholders.

Scott Lueneburg-1
Natalie Nelson
Education, Training, and Quality Assurance @ MICT SETA
View Case Study
We resolve customer configuration issues remotely and demonstrate proper product usage without requiring device returns. Blitzz markup and pointer tools are phenomenal for guiding customers through troubleshooting.

Daniel J-3
Hon C.
VP Operations @ FutureTel
View Case Study
 

Start Your 30-Day Education Cobrowse Success Challenge

Cobrowse Impact

Resolve Student & Parent Issues Up to 42% Faster

With secure, two-way cobrowsing, support staff instantly see what students and parents see across LMS platforms, student portals, enrollment pages, and online learning dashboards. Reduce escalations, shorten call duration, and increase satisfaction scores.

Cobrowse Impact

Increase First-Contact Resolutions by Up to 46%

When students abandon course registration, financial aid forms, or parent portal connections due to complexity, our cobrowsing software steps in. Staff gain immediate screen-sharing access (secure, consent-driven) and walk users through complex tasks in real time. Fewer escalations, faster success, stronger digital education support.

Cobrowse Impact

Protect Student PII With Zero-Exposure Screen Sharing

In education, every click counts. Our FERPA-compliant cobrowse tool ensures that only the exact screen content the user consents to is visible, while masking all other sensitive data (student PII). Staff never require full access to SIS, LMS, or financial systems, minimizing compliance risks and preserving student privacy.

 Ready to Transform Your Digital Student Experience?

Blitzz Cobrowse helps your institution validate how FERPA-compliant, app-free cobrowsing streamlines digital support, reduces student and parent frustration, and improves operational efficiency across support teams.

Join the Blitzz Challenge

Frequently Asked Questions

Have Question? We are here to help

What is cobrowsing in education?

Cobrowsing in education is a secure, real-time visual support technology that allows support staff to see exactly what a student or parent sees inside student portals, LMS platforms, enrollment pages, or online forms. Unlike screen sharing, cobrowsing is FERPA-ready, consent-driven, and automatically masks student PII—making it safe for K-12 schools, universities, and EdTech providers to guide users through their digital journey.

How is cobrowsing different from screen sharing?

Traditional screensharing exposes a user's full desktop, creating FERPA and student PII risks. Cobrowsing, on the other hand, only shares the active browser window, hides sensitive student information, and gives the user full control over what's visible. This makes cobrowsing the preferred, compliant alternative to screensharing for educational institutions.

Is Blitzz Cobrowse FERPA compliant?

Yes. Blitzz Cobrowse is built with FERPA-ready security, encrypted connections, consent workflows, PII masking, and strict access controls. Support staff never see grades, student IDs, Social Security numbers, financial aid details, or other sensitive data—ensuring safe and compliant digital support for student portals and LMS platforms.

How does app-free cobrowsing work for students and parents?

Blitzz Cobrowse uses app-free, one-click access, so students and parents don't need to download any software or install plugins. They simply click a secure link and can join instantly from any device, anywhere—mobile, tablet, desktop, or browser. This reduces onboarding friction and supports users who may not be technically comfortable.

What types of issues can education teams solve with cobrowsing?

Education teams can use cobrowsing to troubleshoot and support:

  • Student portal login and onboarding
  • Parent portal navigation issues
  • LMS platform navigation (Canvas, Blackboard, Moodle)
  • Online course registration and enrollment
  • Grade and attendance record access
  • Financial aid and tuition payment forms
  • Virtual classroom setup and troubleshooting
  • Assignment submission and testing platforms

It provides a visual, guided experience that helps resolve issues up to 42% faster.

Next Steps

We’d be happy to give a product demo, answer any technical questions, or share best practices.

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