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The industry standard for remote visual assistance.


With powerful features for live video, annotations, and screen sharing, Blitzz leads the way in letting you resolve issues remotely — no app downloads needed.

Four patented technologies covering real-time video streaming, AR annotations, multi-platform support, and AI-assisted diagnostics.
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  • BMW implements Blitzz for remote vehicle diagnostics

  • ✨ FedEx reduces truck rolls by 60% with Blitzz

  • Rogers Communications deploys Blitzz nationwide

  • ✨ Blitzz expands to 20+ countries worldwide
 

Remote visual assistance benefits everyone

 
There are many reasons to incorporate visual support into your workflow.
Save Time

Resolve issues 3x faster with real-time visual collaboration. No more back-and-forth phone calls or waiting for on-site visits.

Reduce Costs

Cut truck rolls by 60% and eliminate unnecessary site visits. Save on travel, labor, and operational expenses.

Delight Customers

Achieve 95% customer satisfaction with instant, personalized support that resolves issues on the first contact.

 

Industry leaders choose Blitzz

 
Organizations of all sizes trust Blitzz for remote visual assistance and video inspections.
Here are just a few of our satisfied customers.
Ambiance IQ
APR Supply Co
ASRC Energy
BMW Group
Bousquet
City of Berkeley
Colonnade
Dansons
DNV
Encompass
FutureTel
Guardian
Guardian Protection
MICT SETA
Midco
NorthwesTel
Perma
Perma
Robot Coupe
Rogers
Comwave
Rytec
San_Mateo
City of San Mateo
SaskTel
Schurz
TFI
Toscano
Treehouse
Elevana
Elevana
Moby
Moby
 

How it just works

 
Whether you're supporting customers at home or technicians in the field,
Our powerful software ensures you'll always have the tools you need to get the job done.
✓

No App Downloads Required

Customers connect instantly through their browser with a single click. No app store visits, no installations, no friction, just seamless video support in seconds.

✓

Live Video with AR Annotations

See exactly what your customer sees in real-time. Draw, point, and annotate directly on their screen to guide them through troubleshooting steps with precision.

✓

Works on Any Device

Blitzz works seamlessly on smartphones, tablets, and desktops across iOS, Android, and web browsers. Support your customers wherever they are, on any device.

✓

Seamless CRM Integration

Connect Blitzz with Salesforce, ServiceNow, Zendesk, and more. Session data, photos, and notes sync automatically to your existing workflow without extra steps.

 

We play nicely with others

 
We integrate with all major CRM, contact center, and field service platforms to fit
seamlessly into your existing workflow.
Salesforce
Genesys
HubSpot
Zendesk
Azure
AWS QuickSight
 

Built for every industry

 
We're more than just customer support. Organizations across industries use Blitzz for
visual assistance and remote inspections.
Telecom
Insurance
Real Estate
Utilities
Manufacturing
Healthcare
 

Don't just take our word for it

 
Here's what our customers are saying about Blitzz.
With Blitzz, we’re able to resolve service calls faster and more efficiently than ever before. Our technicians can guide customers remotely, cutting downtime and improving satisfaction. It’s truly transformed the way we support our clients.

Michael_Cheung
Michael Cheung
President @ TFI Canada
View Case Study
The product is simple, easy to use, and has been essential during the pandemic and beyond. The simplicity and ease of use stood out immediately, and implementation was quick and painless.

Irfaun K
Irfaun K
Sr Manager @ Rogers
View Case Study
Blitzz is easy for end users and understandable for our customers. The new measurement tools help us assess claims accurately, and they're sufficient for all our reporting needs without any issues.

Daniel J-2
Jozef F.
IT Specialist @ Colonnade Insurance
View Case Study
Blitzz is very easy to use and requires little training, so I could get the team up and running quickly. The OCR feature is great, and the photos provided what we required for Customer Service.

Roy Rudd
Roy Rudd
Director of Customer Service @ Schurz Communications
View Case Study

Frequently Asked Questions

Have Question? We are here to help

What industries does Blitzz serve?

Blitzz serves a wide range of industries, including telecom, insurance, manufacturing, healthcare, utilities, real estate, automotive, and retail. Our platform is flexible enough to support any business that needs remote visual assistance or video inspections.

Do customers need to download an app to use Blitzz?

No, customers do not need to download any app. They simply click on a link sent via SMS, email, or WhatsApp and connect instantly through their web browser. This ensures a 95% connection rate and eliminates friction for your customers.

How does Blitzz integrate with existing tools?

Blitzz integrates seamlessly with popular CRM and contact center platforms, including Salesforce, ServiceNow, Zendesk, Genesys, and Microsoft Teams. Session data, photos, and notes sync automatically to your existing workflow without any manual effort.

What results have other companies achieved with Blitzz?

Our clients typically achieve a 60% reduction in truck rolls, 3x faster issue resolution, and 95% customer satisfaction rates. Many organizations see ROI within the first month of implementation through reduced travel costs and improved first-call resolution.

How can I get started with Blitzz?

Getting started is easy! Simply request a demo using the form on this page. Our team will give you a personalized walkthrough, answer your questions, and help you set up a free trial so you can experience Blitzz firsthand.