Use Cases

Blitzz Concierge


Trusted by people at companies like:

Safelite Remote Video Assistance Blitzz
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Use Cases For Support Teams

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Call Centers
We helped a major telecom provider reduce truck rolls by 60% & improve customer satisfaction.

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Equipment Troubleshooting
Our client solved customer problems remotely & drastically reduced product returns.

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Remote Expert to Field Tech
Our client gave field techs real-time guidance from off-site experts with remote support.

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Video-Powered Sales Calls
Remote sales teams can identify customers’ current equipment & suggest upgrade

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Automotive Troubleshooting
We helped a large auto manufacturer provide roadside assistance to stranded customers.

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Reduce machine downtime & increase efficiency with real-time remote assistance.


Cut Down Trip Time & Get More Done

If you're worried about giving up in-person visits because customers are used to how it's been done in the past, we encourage you to test drive Blitzz before you decide it won't work for you.

We Are Trusted By

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This is a very impressive product and a great group of people backing it up. We always train our people to try to "see through the phone"; Blitzz makes it possible to do so in reality.

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Rick N.

Co-Founder - EVP Ops

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I think it has been great! Again, Simple to use for both users. Very Simple! Other programs have too many options and confuse the users.

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Taye N.

Building inspection Supervisor,
Government Administration

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I never had an issue. I never thought about switching the product. Nor did I think about the price of the product because it is so good at what it does.

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Anjel V.

IT Specialist, Oil & Energy

Learn More About the Benefits of Remote Video Support

By Rama Sreenivasan 
How to Improve Customer Experience with Remote Video Support
You know customer experience is vital to customer retention, but do you know just how quickly customers are willing to turn tail and run?
Read More

By Blitzz Team
The High Cost Of Solving The Wrong Problem
Your customer care center should only invest in solving the right problems. If you’ve got the problem wrong, you’re wasting time and money on unnecessary fixes.
Read More

By Rama Sreenivasan 
How Remote Customer Service Software Enables Seamless Virtual Support
Few things enrage a frustrated customer like a complicated virtual support line. Sixty-six percent of customers surveyed by Consumer Reports said their top customer service-related complaint.
Read More

Schedule Your
Test Drive Meeting

See how Blitzz delivers in-person results, remotely:

1. Experience personalized industry use cases to see exactly how Blitzz Concierge can deliver 5-star customer support

2. See how Blitzz Concierge works, through an interactive demo, to help companies 2x and 3x margins with remote video support

3. Get your free pilot account to test features like optical character recognition, markup, and augmented reality, all on your own.