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Articles by Blitzz Team

best live video support software showing a browser-based phone session

Best Live Video Support Software Without an App

Best live video support software for no-app customer help, with selection criteria, product fit, and what to compare before buying.

Support agent viewing a customer's shared screen in a Blitzz session

How Support Agents Can See a Customer's Phone Screen Without Installing an App

Learn the ways support agents can see a customer's phone screen without the customer installing an app, what iOS and Android allow, and which tools to use for each case.

Owlbert AI assisting an agent during a Blitzz video support session

What AI Tools Write Notes and Reports Automatically After a Customer Video Support Call?

Compare AI tools that write notes and reports automatically after customer video support calls, and see how AI call summaries sync to Salesforce, Zendesk and Genesys.

Blitzz video support integrations with Salesforce Service Cloud and Genesys

Which Video Support Tools Integrate With Salesforce Service Cloud or Genesys?

See which video support tools integrate with Salesforce Service Cloud and Genesys Cloud CX, what syncs back to the case or interaction, and how pricing compares.

Building inspector reviewing a water heater installation over a Blitzz Inspect video call

Which Virtual Inspection Apps Do Building Departments Use for Remote Inspections?

See which virtual inspection apps building departments use for remote inspections, what new state laws like California AB 1738 require, and how to pick the right tool.

BlitzzCam: Best Photo Documentation App for Building Inspectors

BlitzzCam: Best Photo Documentation App for Building Inspectors

BlitzzCam verifies every jobsite photo with GPS location and a timestamp. Here's why it's worth a look for building inspectors evaluating a better way to document properties.

How Contractors and Homeowners Can Prepare for Remote Inspections Under AB 1738

How Contractors and Homeowners Can Prepare for Remote Inspections Under AB 1738

Prepare for remote inspections under AB 1738: a guide for contractors and homeowners on what to have ready, how live video works, and avoiding delays.

Remote expert marking up a customer's equipment on a live Blitzz video call to avoid a truck roll

How to Reduce Truck Rolls Using Remote Video Support

Learn how to reduce truck rolls with remote video support. A step by step playbook for field service teams, with cost benchmarks, a triage table and the tools to use.

Remote Inspection for Solar and Battery Installs: How Installers And Building Departments Cut Wait Times

Remote Inspection for Solar and Battery Installs: How Installers And Building Departments Cut Wait Times

Remote inspections let installers and building departments verify solar and battery installs by live video, cutting wait times and speeding up project approvals.

BlitzzCam app job photos screen showing photos grouped by date with filters for user, group and tag

Best Jobsite Photo Documentation Apps for Contractors (2026)

Compare the best jobsite photo documentation apps for contractors in 2026. See pricing, AI features and integrations for BlitzzCam, CompanyCam, Fieldwire, Procore and more.

Is Your Permit Office Ready for Remote Inspections? A Compliance Checklist

Is Your Permit Office Ready for Remote Inspections? A Compliance Checklist

Is your permit office ready for remote inspections? Use this compliance checklist to review policies, tech, and documentation before going virtual.

Blitzz no-download video support for contact centers running Genesys Cloud CX

Best No-Download Video Support Tools for Contact Centers (2026)

Compare no-download video support tools for contact centers. See which let customers join from a browser link and plug into Genesys, Salesforce and other CCaaS platforms.