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Discover how integrating remote video support can revolutionize your call center operations,...
Blitzz empowers customer support agents to troubleshoot issues remotely with live video
In 2022, as The Great Resignation continues, more than half of Americans are looking for new jobs....
Starting up a call center is expensive. Between office space, furniture, computers, phones, and...
How vital is excellent call center service? Considering 88% of customers report that they want to ...
When you started your business, you knew you planned to grow. You were ready for the HR challenges,...
Most companies fail when it comes to adopting new technology solutions. In fact, 70% of digital...
The average truck roll costs $130. And as many call center managers will tell you, a lot of truck...
In 2019, call centers were trucking along doing business as usual. Smart call centers were at least...