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Frustrated consumer at a cluttered desk with warranty documents and a laptop showing the Blitzz interface, receiving real-time assistance on a smartphone, reflecting the tension of the claims process and the ease of modern technology.

Warranty claims—a necessary evil in the world of consumer goods and services. While they serve as a...

Technician using a smartphone in a busy facility with industrial equipment, surrounded by vibrant holographic schematics and real-time data overlays, showcasing advanced remote support technology.

In an age where time is money, the world of equipment manufacturing is witnessing a transformation...

A professional HVAC contractor on a busy job site uses a tablet for a video call with a client, showcasing installation visuals as the sunset casts a warm glow over the scene.

In the fast-paced world of HVAC, where every moment counts, the ability to generate quotes quickly...

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Without the right tools, even the best carpenter will have a hard time making anything of quality....

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In 2020, more than a third of customers increased the number of customer service phone calls they...

Your router/modem goes down while watching your favourite show on your iPad or Smart TV. Lights on...