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Cobrowsing for Real Estate
Technology

Guide Tenants Through Digital Leasing With Confidence

Deliver visual customer support inside rental applications and leasing portals without screen-sharing risks. Blitzz Cobrowse is secure, app-free, and purpose-built for real estate technology teams that need real-time website support to simplify the digital leasing journey at every step.
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Trusted By Leading Property Management Companies

 

Elevate the Tenant Digital Experience With Blitzz Cobrowse 

 
Transform Tenant Digital Experiences:

Digital leasing adoption is rising, but nearly half of applicants still struggle with portal navigation. Here's what your property management contact center can accomplish with Blitzz cobrowsing software:

  • Complete Rental Applications Faster
  • Navigate Leasing Portals With Ease
  • Simplify Virtual Property Tours Scheduling
  • Support Document Upload and Verification
  • Help Tenants Complete Digital Lease Agreements
  • Assist With Online Rent Payment Setup
  • Improve Maintenance Request Portal Experience
 

Powerful Co-Browsing Platform Features Built for Real Estate Technology

Secure Cobrowsing Solution for Property Management

Real estate technology demands the highest level of data protection, and our cobrowsing solution meets those requirements with end-to-end encryption, strict access controls, and automated sensitive data masking. Every session is consent-driven and fully compliant with industry security frameworks, ensuring personal information like Social Security numbers, financial documents, and identity data stays protected at all times. Unlike traditional screen sharing, our platform prevents exposure of banking details, credit reports, or personal identifiers, making it the safest and most secure way to support tenants and applicants online.

App-Free, One-Click Access

Applicants and tenants often struggle with downloads, plugins, and technical steps, but with our app-free cobrowsing, support becomes effortless. A single secure link allows users to share their screen instantly from any device or browser. No installations. No configuration. Just seamless, instant connectivity. This reduces drop-off rates, accelerates application completion, and ensures even non-technical users can receive real-time assistance with rental forms, leasing portals, or property listings.

Hide Sensitive Information Automatically

Blitzz cobrowse automatically detects and masks sensitive information such as Social Security numbers, bank account details, income verification documents, or personal identifiers before the agent can see it. This ensures complete protection of tenant data while still allowing agents to guide applicants through their digital journey. By combining secure masking with controlled screen access, property management companies can assist tenants confidently while maintaining strict compliance and eliminating unnecessary exposure risks.

Cobrowse Integrations for Real Estate Technology

Blitzz Cobrowse works seamlessly with your property management tech stack. Launch secure cobrowsing sessions directly from your: 

 

What Real Estate Technology Leaders Say About Blitzz Cobrowse

Before Blitzz, we might drive two hours in a single direction during rush hour from Manhattan to Suffolk just to check the status of an installation. With Blitzz, we're able to do on-site checks virtually, which saves time and money with fewer trips, allowing us to take on more projects and keep our customers satisfied with real-time updates. Blitzz will be essential for us as we look to expand our services beyond New York.

Toscano Floor Designs Logo
Elizabeth Enriquez
General Manager @ Toscano Floor Designs
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Start Your 30-Day Real Estate Technology Cobrowse Success Challenge

Cobrowse Impact

Resolve Tenant Issues Up to 43% Faster

With secure, two-way cobrowsing, agents instantly see what tenants see across leasing portals, rental applications, payment pages, and maintenance dashboards. Reduce escalations, shorten call duration, and increase CSAT.

Cobrowse Impact

Increase First-Contact Resolutions by Up to 49%

When applicants abandon rental applications, document uploads, or lease signing due to complexity, our cobrowsing software steps in. Agents gain immediate screensharing access (secure, consent-driven) and walk tenants through complex tasks in real time: fewer escalations, faster success, stronger digital customer engagement.

Cobrowse Impact

Protect Sensitive Data With Zero-Exposure Screen Sharing

In real estate technology, every click counts. Our secure cobrowsing solution ensures that only the exact screen content the tenant consents to is visible, while masking all other sensitive data. Agents never require full access to property. In real estate technology, every click counts. Our secure cobrowsing solution ensures that only the exact screen content the tenant consents to is visible, while masking all other sensitive data. Agents never require full access to the property 

 Ready to Transform Your Digital Leasing Experience?

Blitzz Cobrowse helps your organization validate how secure, app-free cobrowsing streamlines digital support, reduces tenant frustration, and improves operational efficiency across property management teams.

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Frequently Asked Questions

Have Question? We are here to help

What is cobrowsing in real estate technology?

Cobrowsing in real estate technology is a secure, real-time visual support technology that allows agents to see exactly what a tenant or applicant sees inside leasing portals, rental applications, payment pages, or online forms. Unlike screen sharing, cobrowsing is consent-driven and automatically masks sensitive data—making it safe for property management companies to guide tenants through their digital journey.

How is cobrowsing different from screen sharing?

Traditional screensharing exposes a tenant's full desktop, creating data security risks. Cobrowsing, on the other hand, only shares the active browser window, hides sensitive information, and gives the tenant full control over what's visible. This makes cobrowsing the preferred, secure alternative to screensharing for real estate technology organizations.

Is Blitzz Cobrowse secure for property management?

Yes. Blitzz Cobrowse is built with enterprise-grade security, encrypted connections, consent workflows, sensitive data masking, and strict access controls. Agents never see Social Security numbers, bank details, credit reports, or other sensitive data— ensuring safe and compliant digital support for leasing portals and rental applications.

How does app-free cobrowsing work for tenants?

Blitzz Cobrowse uses app-free, one-click access, so tenants and applicants don't need to download any software or install plugins. They simply click a secure link and can join instantly from any device, anywhere—mobile, tablet, desktop, or browser. This reduces onboarding friction and supports users who may not be technically comfortable.

What types of tenant issues can real estate technology teams solve with cobrowsing?

Real estate technology teams can use cobrowsing to troubleshoot and support:

  • Rental application completion
  • Leasing portal login issues
  • Document upload and verification
  • Online lease agreement signing
  • Virtual property tour scheduling
  • Rent payment portal setup
  • Maintenance request navigation
  • Move-in/move-out documentation

It provides a visual, guided experience that helps resolve issues up to 43% faster.

Next Steps

We’d be happy to give a product demo, answer any technical questions, or share best practices.

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