Remote Video Inspections for Insurance

Accelerate Claims & Underwriting Inspections

Insurance inspections are the bottleneck of claims and underwriting. With rising claim volumes and adjuster shortages, carriers need smarter ways to assess risk and document damage. Here's what your insurance teams can accomplish with Blitzz remote video inspection software

Complete Property Damage Assessments Remotely
Conduct Virtual Auto Inspections for Claims & Pre-Insurance
Perform Commercial Risk Assessments Without Site Visits
Document Roof, Water, and Storm Damage in Real-Time
Streamline Underwriting Inspections for New Policies
Reduce Adjuster Travel and On-Site Visit Costs
Improve Policyholder Communication Throughout Claims

App-Free, One-Click Video Connection

Policyholders and claimants shouldn't need to download apps or navigate complicated setup processes during already stressful situations. Blitzz remote video inspections work instantly through any smartphone browser—no app store visits, no technical barriers. Adjusters simply send a secure link via SMS or email, and the policyholder clicks to connect. This app-free approach dramatically increases inspection completion rates and accelerates time-to-resolution for property, auto, and commercial claims.

HD Video Capture With Photo Documentation

Insurance inspections require clear, detailed visual documentation for accurate assessments and regulatory compliance. Blitzz delivers high-definition video streaming with the ability to capture timestamped photos during live sessions. Adjusters can zoom, annotate, and mark up images in real-time while guiding policyholders to capture specific damage angles. All documentation is automatically saved and linked to the claim file, creating a complete visual record that supports fair settlements and reduces disputes.

Secure, Compliant Inspection Platform

Insurance data demands rigorous protection, and Blitzz meets enterprise security requirements with end-to-end encryption, SOC-2 compliance, and comprehensive audit trails. Every remote inspection session is recorded (with consent), securely stored, and accessible only to authorized personnel. The platform integrates with leading claims management systems, ensuring inspection data flows directly into existing workflows without manual re-entry or compliance gaps.

Before Blitzz, we might drive two hours in a single direction during rush hour from Manhattan to Suffolk just to check the status of an installation. With Blitzz, we're able to do on-site checks virtually, which saves time and money with fewer trips, allowing us to take on more projects and keep our customers satisfied with real-time updates. Blitzz will be essential for us as we look to expand our services beyond New York.

Elizabeth Enriquez
General Manager @ Toscano Floor Designs

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We appreciate your partnership with DNV. The fact that there's no app download required and the screen capture functionality works seamlessly makes Blitzz incredibly easy to set up and use. This has been a game-changer for our technical support operations across multiple industries.

Elizabeth Enriquez
General Manager @ Toscano Floor Designs

View Case Study

Reduce Claim Cycle Times by Up to 50%

With Blitzz remote video inspections, adjusters connect with claimants in minutes instead of days. See property damage, auto collision details, or commercial equipment issues in real-time without scheduling site visits. Accelerate the assessment process, reduce bottlenecks, and move claims to resolution faster than ever before.

Reduce Field Dispatch Costs by Up to 40%

Every unnecessary adjuster dispatch costs your organization time and money. Blitzz virtual inspection software enables remote triage and full inspections for qualifying claims—eliminating travel expenses, reducing adjuster windshield time, and freeing your field team to focus on complex inspections that truly require on-site presence.

Increase Policyholder Satisfaction Scores

Today's policyholders expect fast, convenient service—especially during claims. Remote video inspections let claimants show damage from their location, on their schedule, without taking time off work or waiting days for an adjuster visit. The result: faster resolutions, clearer communication, and significantly improved customer experience scores across your book of business.

Frequently Asked Questions

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What are remote video inspections for insurance?

Remote video inspections for insurance are real-time visual assessments conducted via live video connection between adjusters and policyholders or claimants. Instead of dispatching an adjuster to a physical location, the policyholder uses their smartphone camera to show property damage, vehicle conditions, or commercial equipment—while the adjuster guides the inspection, captures documentation, and assesses claims remotely. This insurance inspection software dramatically reduces cycle times and operational costs while maintaining documentation quality.

How are remote video inspections different from photos submitted by policyholders?

Photo submissions are passive and often incomplete—claimants don't know which angles matter or what details adjusters need. Remote video inspections are interactive and adjuster-guided, allowing real-time direction to capture specific damage areas, measurements, and documentation. Adjusters can zoom, annotate, and ask questions during the live session, ensuring comprehensive visual evidence that supports accurate assessments and fair settlements.

Is Blitzz Remote Video Inspections secure and compliant?

Yes. Blitzz is built with enterprise-grade security, including end-to-end encryption, SOC-2 compliance, and comprehensive audit trails. All inspection sessions can be recorded with consent, securely stored, and accessed only by authorized personnel. The platform meets the data protection requirements of major insurance carriers and integrates with existing claims management systems to maintain compliance throughout the inspection workflow.

Do policyholders need to download an app for remote inspections?

No. Blitzz uses app-free, one-click access so policyholders don't need to download any software or navigate app stores. They simply click a secure link sent via SMS or email and connect instantly from any smartphone browser. This removes technical barriers, increases inspection completion rates, and delivers a better experience for claimants who are already dealing with stressful situations.

What types of insurance inspections can be conducted remotely?

Insurance teams can use Blitzz remote video inspections for:

Property damage claims (water, fire, storm, theft)
Auto collision and comprehensive claims
Pre-insurance vehicle inspections
Commercial property risk assessments
Underwriting inspections for new policies
Roof and exterior damage documentation
Equipment and inventory verification
Rental property condition reports

Virtual inspection technology helps resolve inspections up to 50% faster while reducing roll costs significantly.

Inspection Companies

Customer Support Teams

Remote Video Inspections for Insurance.

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Transform Your Insurance Inspection Workflow With Blitzz

Powerful Remote Video Inspection Features Built for Insurance