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Secure Browser-Based Screen Sharing


See their screen. Solve it together — in one click.


Blitzz ScreenShare lets your customers share their screen with an agent instantly from any browser. No downloads, no plugins — just a secure, live view and real-time annotation that resolves issues faster and keeps every session protected.
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See how it works
✓ No app downloads
✓ Encrypted & consent-based
✓ Web, iOS & Android
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Why Blitzz ScreenShare

 

Guide and delight customers with
effortless screen sharing

Enable the capabilities you need and deliver an experience that matches your brand — without the friction of legacy tools.
Quick to deploy & use

Launch in days, not months. Customers connect from a link in a single click — nothing to install on either side.

Enterprise-grade security

Encrypted, consent-based sessions with field masking and granular access controls built for regulated industries.

Fully white-labeled

Match your colors, logo, and domain. Customers stay in your brand experience consistently from invite to resolution.

 

How it works

 

Connect and start sharing in seconds

No app stores, no complicated setup. Your customers connect instantly through their browser.
1-1
Send a secure link

Share an invite via SMS, email, or WhatsApp — straight from your CRM or help desk.

2-1
Customer clicks

They tap the link and join instantly in their browser — no download, no account.

3-1
See their screen

View the customer's screen live and annotate in real time to guide the way.

4
Resolve & document

Notes and recordings sync automatically to Salesforce, ServiceNow, or Zendesk.

 

Live annotation & guidance

See their screen and guide every click
Stop relying on screenshots and "what do you see?" Watch the customer's screen live, then draw, highlight, and point exactly where they need to look. Real-time annotation makes guidance unmistakable.
✓

Live screen view
See exactly what your customer sees in real time — no screenshots or guesswork.

✓

AR annotation
Draw, highlight, and point right on their screen to guide every step.

✓

Live, on-frame context:
Add live video or audio to any session for a more personal touch.

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Zero friction
Browser-based on every device
Using ScreenShare is as easy as opening a text message. Customers join from desktop, tablet, or mobile with a single tap — no app store, no plugin, no waiting. Say goodbye to the limitations of legacy tools.
✓

Any modern browser
Runs instantly in Chrome, Safari, Edge, and more — no app or plugin.

✓

Web, iOS & Android
One seamless experience across desktop, tablet, and mobile.

✓

95% connection rate
Customers join in one tap, so nearly every session connects.

 

Proven impact

 

Results teams see with Blitzz ScreenShare

Replace screenshots and "can you describe what you see?" with a live, shared screen.
Replace screenshots and "can you describe what you see?" with a live, shared screen.

41%

Faster issue resolution

47%

Higher first-contact resolution

95%

Customer connection rate

60%

Fewer escalations & site visits

Built for every team

 

Screen sharing across industries

From contact centers to onboarding teams, ScreenShare powers faster, clearer collaboration wherever screens get in the way.
Contact Centers

Cut handle times by seeing the customer's screen instead of guessing from descriptions.

SaaS & Software

Guide users through setup, debugging, and onboarding without a single screenshot.

Banking & FinTech

Co-complete applications and verify documents with consent-based, masked sessions.

Insurance

Walk policyholders through claims, forms, and portals in real time to close faster.

Healthcare & Telehealth

Help patients navigate portals and devices over a private, compliant connection.

IT & Help Desk

Resolve tickets on the first contact with a live look at the user's actual screen.

 

Integrations

 

Fits the workflow you already run

Launch ScreenShare from your existing tools and sync every session back automatically.
Salesforce
Genesys
Zendesk
HubSpot
Microsoft 365
Procore
Nice
Accela
REST API

Frequently Asked Questions

Have Question? We are here to help

Does Blitzz ScreenShare require a download or installation?

No. ScreenShare runs entirely in the browser. Customers join via a secure link sent by SMS, email, or WhatsApp and start sharing in one click — no app store, no plugins, no install on either side.

Is Blitzz ScreenShare secure?

Yes. Sessions are encrypted, consent-based, and time-limited. Sensitive fields can be masked automatically, and agents only receive access while the customer is present — never persistent admin access.

What devices and browsers are supported?

Desktop, tablet, and mobile across all modern browsers on Web, iOS, and Android — the same one-click experience everywhere.

Can it connect to our CRM and contact center tools?

Yes. ScreenShare integrates with Salesforce, Zendesk, ServiceNow, Genesys, Zapier, and a REST API, so sessions launch from your existing workflow and notes sync back automatically.