Customer Success Stories
See how leading companies use Blitzz to transform remote support, streamline
inspections, reduce costs, and delight customers.
Watch their video testimonials and read their case studies.
inspections, reduce costs, and delight customers.
Watch their video testimonials and read their case studies.
All Stories
Reduce truck rolls and improve first-call resolution with visual remote support
Tim McGindy
Service Manager North America, Robocoop USA
“Blitzz has completely streamlined how we handle support. Issues that used to take hours are now resolved in minutes with live video assistance. It’s intuitive, efficient, and has significantly improved both our response time and customer satisfaction.”
63%
FASTER RESOLUTION
4.7/5
CSAT
Days
Hours
Minutes
Seconds
JayJay Okpoko
Customer Experience Manager @ Moby
“Blitzz has transformed how we support our customers. What used to take multiple back-and-forth interactions is now resolved in a single session with live video. It’s fast, efficient, and has made a measurable impact on both our resolution time and overall customer satisfaction.”
60%+
FASTER RESOLUTION
4.8/5
CSAT
Days
Hours
Minutes
Seconds
Matthew
Technical Support Specialist, Clean Water Store
“Blitzz makes it incredibly easy to support customers in real time. With no app required, they can instantly share live video, allowing us to quickly see and resolve issues. It reduces callbacks, speeds up resolution, and delivers a better overall customer experience—it’s a win-win for everyone.”
60%+
FASTER RESOLUTION
4.8/5
CSAT
Days
Hours
Minutes
Seconds
Ron Reed
Senior Technical Support Advisor
“Blitzz has made my job significantly easier and faster. What used to take around 20 minutes can now be resolved in nearly half the time with live visual support. It improves accuracy, simplifies troubleshooting, and delivers a better experience for both our team and customers.”
58%
FASTER RESOLUTION
4.8/5
CSAT
Days
Hours
Minutes
Seconds
Oscar
Owner, Home Improvement & Project Management Business
“Blitzz has made it easy to manage projects and communicate with clients and team members in one place. I can run meetings, add participants instantly, and capture photos or videos without interrupting my workflow. It’s efficient and has streamlined installations, walkthroughs, and daily operations.”
61%+
FASTER RESOLUTION
4.7/5
CSAT
Days
Hours
Minutes
Seconds
Ryan Moore
Quality Investigations Project Manager
“Blitzz has been a major improvement to our operations. It has helped us streamline remote inspections, improve video quality, and capture clear, accurate data without the need for costly travel. It saves time, increases efficiency, and makes our processes much more reliable overall.”
60%+
FASTER RESOLUTION
4.8/5
CSAT
Days
Hours
Minutes
Seconds
Alex Pitcher
Business Operations Manager, Alavana Limited (UK)
“Blitzz has made our remote home demonstrations and support far more efficient. It’s easy to use, reliable in low-signal environments, and helps us deliver a better customer experience. I highly recommend it.”
63%
FASTER RESOLUTION
4.7/5
CSAT
Days
Hours
Minutes
Seconds



