See their screen. Solve it together — in one click.
Blitzz ScreenShare lets your customers share their screen with a UK-based agent instantly from any browser. No downloads, no plugins — just a secure, live view and real-time annotation that resolves issues faster and keeps every session protected.
Why Blitzz ScreenShare
Guide and delight customers with
effortless screen sharing
Quick to deploy & use
Launch in days, not months. Customers connect from a link in a single click — nothing to install on either side.
Enterprise-grade security
Encrypted, consent-based sessions with field masking and granular access controls built for regulated industries.
Fully white-labeled
Match your colours, logo, and domain. Customers stay in your brand experience consistently from invite to resolution.
How it works
Connect and start sharing in seconds
Send a secure link
Share an invite via SMS, email, or WhatsApp — straight from your CRM or help desk.
Customer clicks
They tap the link and join instantly in their browser — no download, no account.
See their screen
View the customer's screen live and annotate in real time to guide the way.
Resolve & document
Notes and recordings sync automatically to Salesforce, ServiceNow, or Zendesk.
Live annotation & guidance
Live screen view
See exactly what your customer sees in real time — no screenshots or guesswork.
AR annotation
Draw, highlight, and point right on their screen to guide every step.
Live, on-frame context:
Add live video or audio to any session for a more personal touch.
Any modern browser
Runs instantly in Chrome, Safari, Edge, and more — no app or plugin.
Web, iOS & Android
One seamless experience across desktop, tablet, and mobile.
99.9% connection rate
Customers join in one tap, so nearly every session connects.
Proven impact
Results teams see with Blitzz ScreenShare
41%
Faster issue resolution
47%
Higher first-contact resolution
99.9%
Customer connection rate
60%
Fewer escalations & site visits
Built for every team
Screen sharing across industries
Contact Centers
Cut handle times by seeing the customer's screen instead of guessing from descriptions.
SaaS & Software
Guide users through setup, debugging, and onboarding without a single screenshot.
Banking & FinTech
Co-complete applications and verify documents with consent-based, masked sessions.
Insurance
Walk policyholders through claims, forms, and portals in real time to close faster.
Healthcare & Telehealth
Help patients navigate portals and devices over a private, compliant connection.
IT & Help Desk
Resolve tickets on the first contact with a live look at the user's actual screen.
Integrations
Fits the workflow you already run
Frequently Asked Questions
Have Question? We are here to help
Does Blitzz ScreenShare require a download or installation?
No. ScreenShare runs entirely in the browser. Customers join via a secure link sent by SMS, email, or WhatsApp and start sharing in one click — no app store, no plugins, no install on either side.
Is Blitzz ScreenShare secure?
Yes. Sessions are encrypted, consent-based, and time-limited. Sensitive fields can be masked automatically, and agents only receive access while the customer is present — never persistent admin access.
What devices and browsers are supported?
Desktop, tablet, and mobile across all modern browsers on Web, iOS, and Android — the same one-click experience everywhere.
Can it connect to our CRM and contact center tools?
Yes. ScreenShare integrates with Salesforce, Zendesk, ServiceNow, Genesys, Zapier, and a REST API, so sessions launch from your existing workflow and notes sync back automatically.
Share screens in one click
No downloads for your customers. Launch from the tools your team already uses.