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PRICING

Blitzz Screenshare Pricing

See your customer's screen instantly from any browser. No downloads, live annotation,
and enterprise-grade security — priced to scale with your team.

Screenshare for Browser

Secure, one-click screen sharing — connect, guide, and resolve instantly within any browser.

$19/month per agent

Billed annually

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  • No App or Plugin Required
  • One-Click Browser Screen Sharing
  • Live Annotation & Markup Tools
  • High-Resolution Screen Streaming
  • Secure, Consent-Based Sessions

Screenshare Everywhere (Browser + Mobile SDK)

Deliver seamless screen sharing across web and mobile — one powerful solution for every customer touchpoint.

$25/month per agent

Billed annually

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  • Unified Experience Across Web & Mobile
  • Embed Screenshare in Your iOS & Android Apps
  • Real-Time Annotation & AR Markup
  • Seamless Integration with Existing Apps
  • Session Insights for Better Support Optimization
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Tens of thousands of agents, inspectors, and reps use Blitzz

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Compare all features

Screenshare for Browser

$190 /mo

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Screenshare Everywhere

$2545.50 /month

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Screenshare for Browser

Screenshare Everywhere

Standard Features
Web & Mobile Browser Screen Sharing
Instantly share and view screens from any modern browser on desktop or mobile.
Mobile SDK
Embed Screenshare capabilities directly into your iOS and Android app for seamless in-app screen sharing.
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Guided Cursor
Use a shared cursor to point, guide, and visually direct users without taking control of their screen.
AR Markup & Annotations
Draw and highlight directly on the shared screen to communicate and resolve issues faster.
Live Screen View
See exactly what your customer sees in real time — no screenshots or guesswork.
Voice and Video Calling
Communicate instantly with customers through built-in voice and video calls for faster, more personal support.
Session Replay
Review past Screenshare sessions with detailed replays to analyze user behavior and improve support quality.
Admin Access and Configuration
Centralized controls to manage teams, permissions, and session policies.
Form Field Masking
Securely mask or highlight sensitive on-screen data to protect customer privacy during Screenshare sessions.
White Label / Custom Branding
Match your brand's look and feel with custom logos and colors.

Integrations
Screenshare for Zendesk
Empower agents to see what customers see and provide real-time guidance — all within the Zendesk workspace.
Screenshare for Salesforce
Enable your support and sales teams to assist customers visually — right from within Salesforce.
Screenshare for Genesys
Deliver real-time visual support inside Genesys, helping agents guide customers seamlessly through any digital journey.
And More...
Extend Screenshare across your favorite platforms and custom apps with flexible APIs and SDKs for limitless integration.

Customization & Developer Options
White Label / Custom Branding
Match your brand's look and feel with custom logos and colors.
Custom API & Webhooks
Automate workflows and connect session data to CRMs or analytics tools.
Localization / Multi-Language Support
Offer Screenshare sessions in multiple languages for global teams.

Analytics & Insights
Session Analytics Dashboard
Monitor usage, average duration, satisfaction scores, and outcomes.
Performance Metrics & KPIs
Track adoption, agent efficiency, and customer impact from Screenshare usage.

Security & Compliance (Add-On)
SSO/SAML Authentication
Simplify and secure user access with Single Sign-On (SSO) and SAML-based authentication for enterprise-grade identity management.
Vendor Review & Security Questionnaire
Streamline compliance with custom MSAs, security questionnaires, and vendor assessments tailored to your organization's requirements.
Access Audit Logs
Track every session and action with detailed audit logs to ensure transparency, compliance, and security.
SOC 2 Report Access
Gain peace of mind with on-demand access to Blitzz's SOC 2 compliance report, demonstrating our commitment to data security and trust.

Frequently Asked Questions

Have Question? We are here to help

What is Blitzz Screenshare?

Blitzz Screenshare is a secure, browser-based screen-sharing tool that lets your customers share their screen with an agent with a single click. There are no downloads or plugins — sessions launch from a secure link and support live annotation, voice, and video, making them ideal for customer service, onboarding, and troubleshooting.

What's the difference between Screenshare and Co-Browse?

Screenshare gives agents a live view of the customer's screen or application to guide them visually, while Co-Browse focuses only on a shared browser tab. Screenshare is the right choice when you need to see beyond the browser — for example, to walk a user through a native app, a desktop tool, or their entire device screen.

How secure is Blitzz Screenshare?

Blitzz Screenshare uses end-to-end encryption, consent-based sessions, role-based permissions, and time-limited access to ensure every session is private and protected. Agents receive access only while the customer is present — no persistent admin access — meeting enterprise-grade security standards.

Does Screenshare hide sensitive data like passwords or credit card numbers?

Yes. Blitzz Screenshare includes field masking and data marking features to automatically block or blur sensitive information (SSNs, passwords, payment details) during sessions — keeping your business compliant with GDPR, HIPAA, and SOC 2.

Do customers need to install or download anything to use Screenshare?

No. Blitzz Screenshare runs entirely in the browser. Customers join via a secure link sent by SMS, email, or WhatsApp and start sharing in one click — no app store, no plugins, no install on either side.

What integrations are included in Screenshare pricing plans?

Blitzz Screenshare integrates natively with Salesforce, Zendesk, ServiceNow, Genesys, HubSpot, and other CRM or contact-center platforms. API and SDK access are also available for advanced customization and analytics.

Can I use Screenshare inside my mobile app?

Yes. With the Blitzz Mobile SDK (included in the Screenshare Everywhere plan), you can embed Screenshare directly into your iOS or Android app to provide real-time in-app customer support without redirecting users.

Is Blitzz Screenshare included with other Blitzz products?

Yes. Blitzz Screenshare is included with all Blitzz Concierge and Blitzz Inspect subscription plans. If you already subscribe to either product, no additional purchase is required — contact your account team to confirm what's enabled.

How is Screenshare software priced?

Blitzz offers flexible Screenshare pricing based on agent seats or session volume. Plans are designed to scale with your team — from small customer-support groups to enterprise contact centers. Contact us for a customized quote.

What compliance and certifications does Blitzz Screenshare have?

Blitzz meets SOC 2, GDPR, and CCPA standards and supports SSO/SAML authentication, audit logs, and data-privacy controls required by regulated industries like finance, healthcare, and government.

Can I try Screenshare before buying?

Yes! You can request a free demo or trial to experience Blitzz Screenshare features, integrations, and security firsthand before selecting a pricing plan that fits your business.