Transform Your Automotive OEM & Dealership Operations in 2026

Did you know that global vehicle sales are expected to approach 90 million new cars annually by 2025 as demand continues to grow? With roughly 1.64 billion cars already on the road worldwide, the number of vehicles in dealers’ showrooms and service bays will only increase in the years ahead — and that evolution shows no sign of slowing down.

With more cars in circulation comes more clients, more service needs, and more opportunities — but also mounting pressure. As new models flood the market and older vehicles continue to age, each presents its own unique set of issues, from complex onboard systems to routine maintenance concerns. Automotive OEMs and dealerships now face an intensifying challenge: resolve issues faster, deliver exceptional customer experiences, and manage rising operational costs all at once.

In 2026, your operations don’t have to be weighed down by these pressures any longer. In this article, we’ll explore how remote video inspection for OEMs and dealerships — and solutions like Blitzz — can help you stay efficient, responsive, and competitive as the automotive landscape continues to grow.

Verify Warranty Claims Remotely Before Authorizing Repairs

Processing warranty claims can be time-consuming when technicians need to assess vehicles in person. With Blitzz, OEMs can verify warranty claims remotely, viewing the vehicle’s issue live and confirming eligibility before approving repairs.

Benefits include:

• Faster claim approvals

• Reduced unnecessary repairs and costs

• Enhanced accuracy in documenting vehicle conditions

Provide Real-Time OEM Technical Support to Dealership Technicians

Complex diagnostic issues often require specialized OEM knowledge. Remote video support enables OEM engineers to guide dealership technicians in real time, providing step-by-step instructions without the need for travel.

Benefits include:

• Reduced downtime for vehicles

• Increased first-time fix rates

• Improved technician confidence and training

Conduct Supplier Quality Audits Without Factory Visits

Blitzz allows OEMs to perform supplier quality audits remotely, reviewing production lines, materials, and assembly quality in real time. This eliminates the need for costly and time-consuming factory visits.

Benefits include:

• Faster identification of potential defects

• Reduced travel and operational costs

• Consistent supplier compliance monitoring

Perform Remote Quality Control Inspections Across Manufacturing Facilities

Quality control is critical to maintaining brand reputation. With remote inspection capabilities, OEMs can monitor multiple manufacturing facilities simultaneously, ensuring production standards are consistently met.

Benefits include:

• Early detection of defects

• Standardized inspection processes

• Improved product quality across all facilities

Streamline Pre-Delivery Inspections (PDI) Across Dealer Networks

Pre-delivery inspections are essential for customer satisfaction but can be labor-intensive. Remote video support enables OEMs and dealerships to streamline PDIs across multiple locations, verifying vehicle condition before it reaches the customer.

Benefits include:

• Faster vehicle turnover

• Reduced errors and missed issues

• Higher customer satisfaction at delivery

Resolve Service Department Diagnostic Challenges Faster

Service departments often face diagnostic roadblocks with complex or rare vehicle issues. Blitzz allows technicians to share live visuals with OEM experts, facilitating faster, more accurate diagnostics.

Benefits include:

• Reduced service cycle times

• Lower repeat visits

• Enhanced collaboration between service teams and OEM experts

Strengthen OEM-Dealer Communication and Collaboration

Efficient communication between OEMs and dealerships is vital for smooth operations. Remote video inspections bridge the gap, enabling seamless collaboration and real-time problem solving.

Benefits include:

• Faster resolution of operational challenges

• Improved training and knowledge sharing

• Stronger relationships across the OEM-dealer network

Why Remote Video Inspections Are the Future

By 2026, dealerships and OEMs that adopt remote video inspection technologies will gain a clear competitive advantage. Visual support allows teams to reduce operational costs, improve service quality, and enhance customer satisfaction — all while managing the growing complexity of vehicle portfolios.

From warranty verification to quality control, and from pre-delivery inspections to technical support, Blitzz empowers OEMs and dealerships to operate more efficiently, collaboratively, and intelligently.

Ready to future-proof your automotive operations? Schedule a Blitzz demo today and see how remote video inspections can transform your workflows, improve first-contact resolutions, and elevate the customer experience.

Review these FAQs

What is Blitzz and how does it help dealerships and OEMs?

Blitzz is a remote video inspection and co-browse platform that allows OEMs and dealerships to perform inspections, diagnostics, and technical support in real time, improving speed, accuracy, and collaboration.

How can Blitzz improve warranty claim verification?

With live video inspections, OEMs can remotely verify warranty claims before approving repairs, reducing unnecessary costs and speeding up claim processing.

Can Blitzz support dealership technicians with complex diagnostics?

Yes — Blitzz enables OEM engineers to provide real-time guidance to dealership technicians, helping them resolve challenging diagnostic issues faster and more accurately.

Is Blitzz useful for pre-delivery inspections and quality control?

Absolutely. Blitzz allows OEMs and dealerships to conduct pre-delivery inspections and quality control checks remotely, ensuring consistency, accuracy, and faster vehicle turnover.

How does Blitzz strengthen OEM-dealer communication?

Blitzz facilitates real-time visual collaboration, enabling seamless communication between OEMs and dealerships, improving operational efficiency, training, and overall customer satisfaction.