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Articles by Blitzz Team
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How Remote Visual Support Can Speed Up Repairs for Anything from Copiers to Espresso Machines
Use remote visual support to boost customer satisfaction and save on technician dispatches.
3 Ways Visual Support Can Help Improve Your Remote Workforce’s Mental Health
Remote customer care work can be stressful. Learn how remote visual support can help you build a healthier workplace.
Your 4-Step Roadmap to Transforming Field Work with Industrial Smart Glasses
Learn the best way to introduce industrial smart glasses at your organization.
Severe Weather Events Are on the Rise: Are Your Facility Inspectors Prepared?
Learn how climate change-fueled weather increases workplace risk for facility inspectors and how to mitigate it with remote video technology.
Do You Have the Right Tools to Conduct Thorough Remote Inspections?
Learn how remote video tools can help you handle the spike in property inspections with efficiency and care.
How to Attract and Retain the Best Subject Matter Experts
In today’s labor market, you’ve got to level up your tech stack if you want to attract and retain subject matter experts.
Customer Support in the Metaverse? It’s Closer than You Might Think
With AR and remote video tech, customer support teams can build a powerful experience in the metaverse.
Customer Care & Call Center Retention Tips as More than Half of Americans Look for New Jobs
Find out how to boost engagement at your customer care center to attract and retain employees during The Great Resignation.
How to Make the Case for Including Video Support Software in Your Budget
To get leadership buy-in for video support software, make your case with these three benefits.
Looking For Ways to Reduce Your Company’s Carbon Footprint? Try Remote Video Inspections and Audits
Remote video inspections and audits enable your team to triage issues and limit their travel. Implemented at scale, this can help reduce your company's carbon footprint.
How Video Tech Can Help Inspectors and Auditors Meet Their ESG Targets
Trying to meet your ESG targets? Learn how remote video technology can help you conduct more sustainable inspections and audits.
Offer Customers the Flexibility They Want
If you don't meet customers' high expectations, you risk losing their business. Here are three ways video tech provides flexible customer support.