Customer Support Tools and Innovation

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How Much Does Remote Customer Service Tech Cost in 2021?

In 2021, remote customer service is more needed than ever, and a lot of new technology is making it possible. The cost of remote customer service could...

Get Your Eyes on the Problem with AI & AR Remote Customer Support

If you want to get a job done, you have to do it yourself, right? Fortunately for us, that saying […]

Improving Customer Satisfaction with Real-Time Video Communication

Real-time video lets agents see the problem, guide the fix and resolve it on the first contact. Learn how video communication raises customer satisfaction.

Benefits of Augmented Reality for Customer Support

See how augmented reality helps support teams solve product issues faster with live video, on-screen guidance, OCR and AI call summaries, with no app download.

Live Visual Support Communication for Customer Service

Visual support communication uses video & augmented reality to improve visual customer experience with remote expert collaboration. Learn more with Blitzz!

AI: The Right Customer Service Chatbot Solution

As a right customer service chatbot, AI provides reduced chat volume, important customer details & identifies common customer concerns to improve customer service.

How AR Transforms Customer Experience

Augmented reality software has drastically changed our world for the better. This technology allows customers to experience devices in an entirely new way!

AR and VR: More than Just Video Games

Augmented Reality & Virtual Reality are much more than just used in video games. Read how the field service is the most successful use case of augmented reality.

Business Communication Solutions

Learn how to address your business communication needs and their solutions with Blitzz, a customer support remote assistance technology!

Impact of AR and AI on Customer Support

Grow your knowledge on how impactful is augmented reality (AR) & virtual reality (VR) on customer support in field service for end-to-end customer experience.

Live Video Chat for Technical Support & Customer Service

Technical support at the touch of a button on your phone directly looking at your router via live video chat. Get to know how remote IT support benefits field service.