Visual Remote Assistant

Implementing remote visual support can be a game-changer when you’re working with Genesys. It lets...

Picture this: you’re on a busy shift in your company’s contact center, and a frustrated customer...

Imagine you’re halfway through a complex equipment installation, and suddenly, a critical piece...

Understand the shift in customer expectations

Today’s customers expect immediate, intuitive...

If you’re a Genesys admin or support agent, you know how valuable it is to solve customer issues...

Enhance customer support with Blitzz Cobrowse: real-time browser and app interaction, no...

Blitzz empowers customer support agents to troubleshoot issues remotely with live video

Remote visual assistance has become an increasingly popular tool for businesses that need to...

In recent years, there has been a growing interest in the use of AI technologies for remote visual...

Remote visual support has become increasingly important in recent years, especially in light of the...

Whether it’s a copier or point-of-sale device, when a critical machine in your workplace breaks...